Call Center/Customer Service Agent Jobs at Invent Alliance Limited
Invent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles.
We are recruiting to fill the position below:
Job Title: Call Center/Customer Service Agent
Location: Ajah, Lagos
Call Center/Customer Service Agent Job Duties
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
- Skills: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
- Educational Qualifications: Minimum of HND/B.sc in English, Mass Communication, Social Sciences or equivalent.
- Lekki-Ajah residence is required
Application Closing Date
30th April, 2018.
Method of Application
Interested and qualified candidates should send their CV’s and Applications to: firstname.lastname@example.org using the “Job Title” as the e-mail subject.
Note: Only shortlisted candidates will be contacted