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Cloud Operations Analyst Job at MainOne Cable Nigeria

Solutions Architect (Carrier and Wholesale Services) at MainOne Cable Nigeria

Cloud Operations Analyst Job at MainOne Cable Nigeria

MainOne’s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business

A job in MainOne is different from any other you have had. With joining MainOne you’ll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the position below:

Job Title: Cloud Operations Analyst

Location: Lagos
Department: Technical
Reporting Line: Cloud Operations Manager

Responsibilities

  • The Cloud support analyst will be responsible for providing Second level support to MainOne cloud customers in line with Customer SLA requirement and ensuring day to day operations & maintenance of the MainOne’ s cloud infrastructure.

The specific responsibilities shall include to:

  • Provide timely L2 issue resolutions and support to cloud customers.
  • Ensure day to day operations and maintenance of the cloud infrastructure.
  • Identify, recommend and implement potential improvements to service efficiency.
  • Comply with support processes and procedures to ensure customer satisfaction and service level objectives (SLO) are met.

Qualifications

  • Bachelor’s Degree in Computer Sciences, Information Management or related engineering field is preferred
  • Minimum of 4 years’ experience in virtualization & cloud technologies.

Skills & Competencies:

  • Strong documentation skills.
  • Excellent customer engagement skills
  • Strong Cloud experience (AWS or Azure)
  • Excellent oral and written communication skills.
  • Networking experience will be an added advantage.
  • 4 years’ experience with Microsoft Systems Center 2012
  • 4 years’ experience on Windows/Linux. Operating Systems
  • PowerShell scripting experience will be an added advantage.
  • Strong hands on experience on Hyper-V, VMware, Windows Server 2012 and Active directory.
  • Certifications in Linux, Hyper-V, Windows Server, Microsoft System Centre, VMware, Storage, and other Cloud Technologies is required

Demand on the Job:

  • Prioritizing skills
  • Troubleshooting skills
  • Problem solving skills
  • Ability to take ownership
  • Ability to work under pressure

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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