Job Title: Hotel Housekeeping Supervisor
Location: Lagos
Job Descriptions

  • Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Allocate bedrooms to be cleaned by the room attendant and check cleaned bedrooms to make sure they meet the core standard of cleaning.
  • Check bedrooms for maintenance – attention to details and presentation are very important.
  • Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
  • Re-training on health and safety and do the risk assessment on staff,
  • Re-training the room attendant to the high core standard of hygiene and cleanliness of the bedrooms, Re-introduce any changes on different cleaning materials and chemicals to be used, ask for staff feedback and give incentives for jobs well-done.
  • Coordinates work activities among departments.
  • Inventories stock to ensure adequate supplies.
  • Evaluates records to forecast department personnel requirements.
  • Makes recommendations to improve service and ensure more efficient operation.
  • Prepares reports concerning room occupancy, payroll, and department expenses.
  • Deputize and supervise the housekeeping department along with the head housekeeper.

Requirements

  • Good education in management communications, especially on the subject of your interest,
  • Hospitality.
  • You need to have good organization and planning;
  • Have a lot of determination, patience, skills and knowledge;

Job Title: Hotel Receptionist
Location:
Ikeja, Lagos
Job Duties
As a hotel receptionist, your main duties would include:

  • Dealing with bookings by phone, e-mail, letter, fax or face-to-face.
  • Completing procedures when guests arrive and leaves.
  • Choosing rooms and handing out keys.
  • Preparing bills and taking payments.
  • Taking and passing on messages to guests.
  • Dealing with special requests from guests (like booking theatre tickets or storing valuable items).
  • Answering questions about what the hotel offers and the surrounding area.
  • Dealing with complaints or problems

Qualifications

  • Minimum of 2 years experience as a Hotel receptionist.
  • Excellent written and spoken communication skills.
  • Strong customer service skills.
  • Friendly and professional telephone manner.
  • Ability to adapt to different guests.
  • Patience and tact.
  • Ability to stay calm under pressure and look after several things at once.
  • Good problem solving skills.
  • Ability to use computerized technology.
  • Methodical approach to your work.
  • Accuracy and attention to detail.
  • Minimum of OND/HND

Job Title: Hotel Manager
Location:
Lagos
Responsibilities

  • Run hotels.
  • Make sure that all staff do everything they can to make a guest’s stay pleasant and comfortable, while making sure that the hotel is profitable and efficient.
  • Coordinate cleaning staff, the front desk operations, grounds and facilities maintenance, and where applicable, make sure the indoor water slide is super-fun.
  • Create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have.

Education Requirements

  • At least an associate Degree in Hospitality or Hotel Management or a Bachelor Degree.
  • Minimum of 5 years experience.

Skills/ Requirements:

  • Customer-Service: Hotel managers deal with guests every day. Customer loyalty begins with good service and friendly demeanor.
  • Interpersonal Skills: Being calm and direct in a stressful situation and being able to communicate with many different types of people.
  • Leadership: Hotel managers need to be able to motivate their employees, resolve issues and complaints from guests.
  • Listening: Excellent listening skills are needed, especially with guests. Making sure that guests are happy and that staff is getting what they need to do their job is crucial.
  • Management: Working with budgets, planning, creating schedules and supervising operations are all a part of the job.
  • Organization: Hotels have a lot of moving parts, from guests to maintenance, to events to budgets and scheduling. Hotel managers need to keep it all organized.
  • Problem-Solving: Hotel managers need to be able to think quickly on their feet and make decisions with problems come up.
  • Lodging managers have a broad set of duties, including hiring, managing and training staff, facility maintenance

Job Title: Executive Marketer
Location:
Island and Mainland, Lagos
Requirements

  • Proven experience as marketing executive or similar role.
  • Minimum of 4 years experience.
  • Good understanding of market research techniques, data analysis and statistics methods
  • Thorough knowledge of strategic planning principles and marketing best practices.
  • Excellent communication and people skills
  • Strong organizational and time-management abilities
  • Creativity and commercial awareness.
  • BSc/BA in Marketing, Business Administration or relevant discipline

How to Apply
Interested and qualified candidates should send their applications and CV’s to: jezeagu@janchine.com

Application Deadline  28th February, 2017.

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