Solution Finders Limited – Our client, a company that offers fully furnished and fully serviced Single and En-suite Office spaces, is recruiting to fill the Job opening below:

Job Tiltle: Customer Service Representative
Location: Lagos.
Type: Full-Time
Experience: Associate
Function: Business Development
Job Description

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Desired Skills & Experience

The following skills are essential for candidates to be considered:

  • Customer Service
  • Product Knowledge
  • Quality Focus
  • Listening
  • Phone Skills
  • Resolving Conflict
  • Analyzing Information
  • Multi-tasking
  • Problem Solving
  • Market Knowledge
  • Documentation Skills

How to Apply
Interested and qualified candidates should:
Click here to apply

 Application Deadline: 18th February, 2017.


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