School Kits Limited is a leading professional school outfitting firm and a one-stop shop for a wide range of requirements for students from pre-school age through the secondary (High) school age. School Kits Limited commenced business in 2000 and has experienced significant growth for the years becoming a credible brand within the school supply industry in Nigeria.
We are recruiting to fill the vacant position of:

Job Title: Client Service Officer
Location: Lagos
Job Details

  • Attend to clients’ inquiries and complaints. Provide client support services in accurate and timely fashion
  • Ability to Cross sell and up sell
  • Work in compliance with company policies and procedures
  • Present and portray a positive image of the organization, its products and services to clients
  • Give regular and timely updates on stock level to the store manager
  • Recommend potential products or services to the store manager by collecting customer information
  • Familiarization with organization’s products and advise customers on its availability
  • Build positive and productive relationship with clients
  • Keep records of sales proceeds at the end of the day
  • Maintain high level of professionalism and competence in every client interaction
  • Work together as a team with other colleagues.
  • Carry out tasks as assigned by the store manager

Candidate Requirements

  • Minimum qualification HND/B.Sc in Social Sciences and Humanities
  • Excellent People and Communication skills
  • Experience in Retail/ Education sector
  • Responsible and committed to task assigned to handle
  • Ability to blend into a new environment and work with people of different ethnicity
  • Ability to work under pressure especially during the peak period
  • Punctual
  • Attentive to details
  • Courteous
  • Proficiency in Microsoft packages
  • Experience in Customer service especially in a one-on-one interaction
  • Fast learner
  • Ability to Cross Sell and Up-sell
  • Certification in Customer Service would be an added advantage
  • Resides in Lekki, Ajah and its environs.

Job Type:

  • Permanent
  • Sectors: Education, Retail

Required Skills/Experience:

  • Customer Service: Minimum of 2 years experience
  • Sales and Marketing experience is also an added advantage.

Reporting Line:

  • The employee reports to the Store Manager and Retail Coordinator

Remuneration

  • #50,000 – #60,000 per month (Negotiable)
  • Other Benefits: Medical Aid, Training.

Job Title: E-Commerce Intern
Location:
Gbagada, Lagos
Days:
4 Days in a week (subject to Performance and approval)n
Key Responsibilities

  • Develop a thorough knowledge of Schoolkits products and assortment.
  • Create products and quality content for all ecommerce platforms and website.
  • Discover new e-commerce/online platforms that can be leveraged for product push.
  • Inventory management: Ensure all products uploaded across all platforms are available in stock.
  • Ensure homepage, product departments of the website are regularly updated with new content and fresh visuals.
  • Liaise with photographer to ensure clear and crisp images for proper merchandising.
  • Be updated and execute industry trends on e-commerce platform management.

Qualifications and Skills

  • A Degree holder in any field
  • Excellent communication skills, written and verbal
  • Proficient with Microsoft word, excel and Powerpoint
  • Proactive, enthusiastic, fast learner, open minded and willing to grow in the e-commerce sector
  • Self-starter, able to work under own initiative and get things done
  • Photography/Design background preferred but not required
  • IT and social media savvy
  • Should be between 20-25 years

Salary

  • 40,000 Naira

How to Apply
Interested and qualified candidates should send their CV’s to: careers@schoolkitsng.com

Application Deadline: 12th May, 2017.

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