Job Vacancies at Mercy Corps Maiduguri

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action – helping people triumph over adversity and build stronger communities from within.

Now, and for the future. In Nigeria, Mercy Corps has worked since 2012 by focusing its programming on adolescent girls’ empowerment, economic development, conflict mitigation, and humanitarian response.

We are recruiting to fill the position below:

Job Title: WASH Program Officer- Ngala Borno State

Program / Department Summary

  • Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria.
  • With funding from humanitarian donors including OFDA, FFP, GAC and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, logistics and relief commodities, protection, livelihoods, WASH and capacity building of humanitarian response actors.
  • Mercy Corps plans to scale up and expand its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional and varied assistance in a wider geographic area.

General Position Summary

  • The Water, Hygiene and Sanitation Officer is responsible for both the soft and hardware components of the sanitation infrastructure activities of the WASH program in targeted implementation area.
  • The Water, Hygiene and Sanitation officer will assist in supervision of the all works related to implementing infrastructure improvement; and provide input on monitoring and evaluation of the project.

Essential Job Functions

  • Under the guidance of Senior Project Officer, supervise the implementation of the program in the field, and provide input into design and improvement of WASH infrastructure in targeted areas.
  • Perform the planning of and organize and ensure quality performance of- monitoring of WASH projects.
  • Ensure and promote appropriate health messages related to water, sanitation and hygiene behaviors in targeted communities. This includes promoting community involvement and ownership in all water and sanitation activities and infrastructure projects
  • Organize and supervise processes like borehole drilling, latrine construction and well constructions at the program site level including those contracted to private companies. Supervises water treatment activities in general, at the program site level and makes sure that the consumables are timely replenished
  • Ensures inclusion of protection principles like gender segregation, adaptation to meet the gender-specific and disablement needs, in the design and implementation of the program.
  • Perform regular progress visits of the projects sites, and final inspection of completed water and sanitation infrastructure projects, and ensure that technical, safety and environmental standards have been met.
  • Provide regular capacity building and mentoring to Community Sanitation Brigades and WASHCOMMs on water and sanitation issues, and monitor their evolution.
  • Assist the SPO in preparation of project designs, estimates and drawings as required, including a list of materials & labor, technical specifications needed, contract documents and project implementation plans.
  • Provide advice on the official handing over of projects to communities/beneficiaries.
  • Security savvy, s/he Complies to -and sets the good example for the respect of- security measures and regulations in place.
  • Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
  • Other duties as assigned.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability To Beneficiaries:

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

  • WASH Program Assistants
  • Reports Directly To: WASH Senior Programme Officer
  • Works Directly With: Food Distribution/NFI, Shelter, Protection, Finance, Program and Operation Teams

Knowledge and Experience

  • BA/S or higher in Water and/or Environmental Engineering, Civil Engineering, Public Health or other relevant background and/or relevant experience in water and sanitation that related to slum upgrading program.
  • 3-4+ years in community based water and sanitation project preferably in urban context
  • Experience in water supply systems: boreholes, pumping, basic hydraulics, etc.
  • Fluency in both verbal and written English highly preferred. Fluency in Kanuri is required
  • Multi-tasking, coordination, organization, prioritization skills essential. Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
  • Highly-developed computers skills, with strong familiarity with MS Office, Power point, Outlook, Excel, Word, and infrastructure design software
  • Ability to work independently and cooperatively with team members required. Ability to work under pressure
  • Strong interpersonal, intercultural and communication skills

Success Factors

  • The successful candidate will combine curiosity and strong technical skills, experience in WASH programs, and a want-to-do attitude.
  • S/he will be an effective communicator, with dedication towards community work, commitment to work long hours in the field conditions with limited access to resources. S/He will be highly motivated, with initiative and capable to work with limited direct supervision.
  • Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, including remote management and capacity development.
  • S/he will be willing to conduct several days-long field travels and work in ethnically and culturally diversified and fast growing team

Application Closing Date 
28th September, 2017.

TO APPLY:

Interested and qualified candidates should submit CV’s and Cover Letter in one document, addressing the position requirements to:
ng-recruitment.nigeria@mercycorps.org Or Drop off application in a sealed envelope with the position boldly written to: Mercy Corps Nigeria, Plot 119, NUJ Street, New GRA Bama Road, Maiduguri, Borno State.Note

  • All applications must include the position title in the subject line.
  • Only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.

 

 

 

Job Title: Monitoring, Evaluation and Learning Manager (Rural Resilience Program)- Maiduguri

General Position Summary

  • The MEL Manager will manage and lead the MEL component of an expected five-year USAID-supported Rural Resilience program for Nigeria.
  • The MEL Manager will incorporate all best practices of M&E in the proposal design stage for most effective program management during implementation.
  • In coordination with program directors and team members, s/he will be responsible for developing, coordinating, maintaining and constantly improving the M&E system, as well as implementing an internal M&E capacity building strategy that trains and mentors M&E staff and promotes a culture of learning.

Essential Job Responsibilities 
Technical Leadership:

  • Provide leadership, training and mentoring in the development of M&E Plans, M&E tools, survey design, methodology, data analysis, and other skills required for assessing the impact of programs.
  • Lead and/or collaborate with external evaluators on the design and roll out of the program baseline and evaluations, while setting up effective systems for learning.
  • Ensures programs use the necessary M&E systems and tools, to inform and improve each individual program, as well as feed into the broader country-level M&E system and country strategy.
  • Take the lead in aligning, collecting and reporting on relevant indicators to the organizational-wide M&E systems, and other external systems as relevant.
  • Support teams in collecting sex and age disaggregated data and using gender sensitive data collection methods in order to understand and respond to program results with diverse participants.
  • Participates in the facilitation of country and sector-level strategic planning sessions, assisting program managers and senior management in the development of their annual plans.

Information Management:

  • Works with the program and M&E teams to adopt a holistic country-level M&E system that harnesses open-source software and flexible cloud solutions to more accurately collect, monitor and verify program activities and ensure they are aligned with country strategic and annual plan.
  • Provides guidance, recommendations, and leadership to ensure that the M&E systems meet the needs of Programs Managers and Country Leadership and help address shortfalls in M&E and data management that affect program implementation.
  • Contributes to program design to ensure adherence to Mercy Corps’ M&E best practices, including the use of standardized indicators, form templates, and documentation methodologies.
  • Maintain a comprehensive schedule of private and institutional funding reports for programs and review project/program reports to ensure that reports contain accurate, clear, and high-quality data and presented in the proper format.
  • Develop program and operational reporting templates that facilitate the acquisition, aggregation and flow of information in programs.

Capacity Building and Mentoring:

  • Develops and oversees implementation of the M&E staff and partner capacity building strategy that promotes a culture of learning through systematic analysis and reflection of program data.
  • Build the capacity of all relevant team members to develop and maintain an excellent M&E system, including regular reflection and analysis of program monitoring data.
  • Work closely with Program Managers, Human Resources and Finance to ensure that M&E skills are incorporated into all program position descriptions and positions are budgeted for.
  • Contributes to the knowledge management repository with best practices in M&E and ensure that it is accessible to all staff and partners.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

Internal and External Coordination:

  • Active contributor and collaborator with regional and global counterparts to promote the use of M&E best practices.
  • Strengthen linkages with other internal resources, including the LMS, Digital Library, Hub, and Connect, to enhance organizational learning where relevant to M&E.
  • Maintain close working relationships with M&E counterparts in other relevant international NGOs, and local NGOs and associations in Nigeria.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

  • BA/S degree in Development Studies, Research Methods, Statistics, Economics, Social Sciences, Monitoring and Evaluation, Project Management or other relevant field required. Postgraduate degree preferred.
  • 3-5 years of active M&E work experience in emergency and development programming required with the proven use of program technology.
  • Experience with theoretical and practical background in M&E and skilled in participatory qualitative and quantitative M&E methodologies and techniques.
  • Excellent quantitative skills and power user with Excel; Experience with Access, and statistical packages including Stata, R or SPSS and GIS tools like QGIS, ArcGIS or Google Earth Pro is preferred.
  • Experience with data management including the ability to structure and collate data sets for ease of analysis.
  • Demonstrated understanding of intermediate statistics and ability to summarize and make predictions from multiple data sets.
  • Experience of working on USAID programs preferred
  • Previous experience living and working in challenging or insecure environments.
  • Fluency in spoken and written English required.
  • Knowledge of Hausa and other local dialects is preferred.

Success Factors

  • A successful candidate will have a demonstrated ability to lead and communicate effectively with team members of varied work styles and cultures, follow procedures, and meet deadlines with flexibility and creativity in planning and problem solving.
  • S/he will have a proven ability to learn quickly, multi-task, prioritize, take initiative, and be accountable for results, understand the larger picture while remaining focused on the details, problem solving, work within a complex and sensitive setting and to follow laws and security protocols.
  • The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Application Closing Date
3rd October, 2017.

APPLY HERE

Note: Only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.

 

Job Title: Deputy Chief of Party (Rural Resilience Program)- Maiduguri

General Position Summary

  • Mercy Corps is seeking candidates for the Deputy Chief of Party (D/COP) who will manage and lead the implementation of an expected five-year USAID-supported Rural Resilience program for Nigeria.
  • The DCOP will assist the COP in project oversight, managing for results technical, administrative, operational, and logistical management of the project. In absence of the COP; the D/COP will undertake some of the COP responsibilities.
  • The D/COP with the assistance of other personnel will provide technical assistance and oversight of all the project objectives.
  • The DCOP will also have direct oversight of program operations and M&E functions.

Essential Job Responsibilities 
Technical Leadership:

  • Provide leadership and strategic vision to the technical components of the program including workplan development, market analysis, partnership selection and management, and overall sector strategy.
  • Monitor adherence to grant agreement, Mercy Corps policies and procedures and relevant external rules and regulations.
  • Oversee performance of consortium partners and sub-grantees.
  • Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcome.
  • Lead the development of a program-wide resilience-building framework to guide coordination and integrated implementation.

Program Implementation:

  • Oversee program start-up and ongoing program management and administration of teams across various field locations.
  • Lead the development of detailed implementation plans, flowing from annual strategic work- plans, and ensure the delivery of the same.
  • Lead the socialization of the program with Government of Nigeria stakeholders, ensuring necessary approvals and collaboration as required.
  • Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
  • Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
  • Provide managerial and programmatic oversight to partners and sub-grantee(s).
  • Document processes and achievements to ensure best practices are captured and disseminated. This will include the continual re-evaluation of program activities and information, with resulting activity adjustments in keeping with new insights.
  • Produce written reports on program activities, capturing the impacts of activities.
  • Oversee efforts to design effective M&E systems for the program, and linkages with internal M&E systems.
  • Create and follow effective stakeholder management plans, ensuring sound and proactive communications with Mercy Corps Nigeria, partner organizations, Mercy Corps headquarters, USAID, Government of Nigeria authorities, and colleague agencies.
  • Conduct frequent field visits to all project sites – spend up to 50% of time in the field.

Program Support Operations:

  • Coordinate with program, finance and administration/logistics staff to ensure operational systems are in place to support field activities including logistics (transport, warehousing and asset management), procurement, security, administration and human resources.
  • Propose design of new local policies as needed and in accordance with donor and Mercy Corps regulations.

Information Management:

  • Facilitate the achievement of performance-based targets and outcomes and lead efforts to design effective, proactive, and iterative M&E systems following the program’s logical framework and results chain measurement.
  • Oversee the scope of work, deliverables and overall quality of work of any internal or external evaluation or research partners.
  • Oversee the scheduling and production of formal and informal reports on all aspects of the program in a timely and efficient manner.
  • Ensure program data and analysis is used for learning by holding and leading semi-annual program workshops with all program partners.
  • Document achievements/impact of innovative program components of the program.
  • Ensure that M&E and all team members together focus on assisting the program to generate practical information that can be used for ongoing program analysis and decision-making while also capturing results at the impact level

Security:

  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

Capacity Building and Mentoring:

  • In close partnership with the COP, create a work atmosphere conducive to professional growth and development of excellent personnel at all levels.
  • Implement, and ensure all staff are effectively using, the performance planning and management system, establishing performance expectations and regularly providing constructive feedback.
  • Promote accountability by conducting staff annual performance reviews with direct supervisees, and ensuring that supervisory staff do the same in a timely manner.
  • Contribute to country team-building efforts and ensure the integration of all team members into relevant decision making processes

Internal and External Coordination:

  • Active contributor and collaborator with regional and global counterparts to promote the use of best practices.
  • Strengthen linkages with other internal resources, including the LMS, Digital Library, Hub, and Connect, to enhance organizational learning where relevant to M&E.
  • Maintain close working relationships with counterparts in other relevant international NGOs, and local NGOs and associations in Nigeria.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
  • to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

  • MA/S in International Development, Livestock, Agriculture, Business, Economics, or related field of study
  • 5-10 years of overseas experience including five years in a senior management position
  • Strong understanding of U.S. government compliance issues
  • Strong written and oral communication skills in English, including report development, writing and editing
  • Strong management skills, with good understanding of relevant cross-cultural issues
  • Experience in value chain development, facilitation and agribusiness is added advantage
  • Experience with resilience approaches is an advantage
  • Proven experience managing a large, complex team in multiple field offices.
  • 5+ years’ experience in Nigeria or West/Central Africa preferred
  • Knowledge of Hausa and other local dialects is preferred.

Success Factors

  • A successful candidate will have a demonstrated ability to lead and communicate effectively with team members of varied work styles and cultures, follow procedures, and meet deadlines with flexibility and creativity in planning and problem solving. S/he will have a proven ability to learn quickly, multi-task, prioritize, take initiative, and be accountable for results, understand the larger picture while remaining focused on the details, problem solving, work within a complex and sensitive setting and to follow laws and security protocols. The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Application Closing Date
3rd October, 2017.

APPLY HERE

Note: Only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.

 

 

Job Title: Nutrition Officer- Biu Borno State

Supervisory Responsibility: None
Reports Directly to: Deputy team Leader
Works Directly with: Finance, Program, MEL, and Operation Teams.

Program/Department Summary

  • Mercy Corps Nigeria’s humanitarian program aims to provide assistance to populations affected by the crisis in Northeast Nigeria.
  • With funding from humanitarian donors including OFDA, FFP, EU, and ECHO the humanitarian programs engage in several interventions including but not limited to food assistance, non-food items (NFI), protection, livelihoods, cash transfers, WASH and capacity building of humanitarian response actors.
  • Mercy Corps is scaling-up and expanding its humanitarian response in Northeast Nigeria to reach more beneficiaries with additional assistance in a wider geographic area.

General Position Summary

  • Under supervision of deputy team Leader, the Nutrition Officer provides technical oversight of all aspects of community sensitization around good nutrition, hygiene and health practices.
  • Nutrition Officer will advise on nutritional messaging strategy to ensure the messages developed address the current knowledge and practices gaps, messages channels are in line with those most commonly used by the communities;
  • S/he will deliver trainings to Mercy Corps program staff as well as community-based volunteers on community sensitization and messages delivery.
  • Successful candidate will lead in establishing linkages with existing CMAM centers, as well as other actors intervening in food security and nutrition area.
  • S/he is an effective communicator, dedicated to the community work, willing to travel to the field and is able to work with a diverse team to achieve common objectives.

Essential Job Functions
Main Activities:

  • Conduct inventory of existing visual aid materials, promoting good nutrition practices; advice on developing new ones
  • Take the lead on designing and implementing the KAP survey to inform the project about the knowledge gaps and mal nutrition/hygiene practices.
  • Assist Program Coordinator and Program Manager in developing messaging strategy, including messages, communication channels, ensuring the strategy is in line with the overall MoH nutrition strategy for Gombe.
  • Provide general oversight to the nutrition messaging strategy implementation, ensuring its effectiveness and high quality
  • Train Mercy Corps staff and community-based volunteers on effective messaging
  • Provide technical supervision to the nutrition sensitization component, whenever required
  • In coordination with Project Officers design nutrition messaging work plan, messaging campaigns etc
  • Liaise with M&E team on monitoring the messaging impact
  • Document awareness raising activities by preparing reports, maintaining tracking sheets, attendance sheets etc
  • Attend coordination meetings, whenever delegated. Liaise with MoH, whenever required
  • Prepare briefing papers, short-hand notes in English documenting the training sessions conducted highlighting results achieved and challenges to overcome.
  • Watch and report on any new nutrition/food security needs arising in the Project target area

Security:

  • Support and adhere to policies that maintain the safety and security of the team.

Other:

  • Adhere to all MC policies and procedures as outlined in MC policies and procedure manuals;
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
  • Other duties as assigned.

Accountability To Beneficiaries:

  • Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects

Knowledge and Experience

  • This position requires minimum of a Bachelor’s Degree in Nutrition or other related field and minimum of 2 years of experience focused on nutrition/food security, including community mobilization, participatory planning and rural/community development; previous similar experience with International NGO will be an asset.
  • Training experience of impoverished rural areas desirable. Capacity to undertake hazardous travel to rural areas is needed.
  • Successful candidate will demonstrate excellent communication and facilitation skills, both verbally and in written, will possess effective coordination skills.
  • This position requires fluency in English and Hausa. This post requires a high computer literacy with a full knowledge of Office applications. Knowledge of Bura and kanuri is an added advantage
  • Previous working knowledge in the North-East, particularly Southern Borno – will be an asset.

Success Factors

  • The successful candidate will have a can-do attitude. Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts.
  • S/he is a problem solver, an effective community mobilizer who is adept in successfully dealing with issues of complexity. S/he is an active listener and contributor, working to create a strong team share ideas and learn.

Application Deadline
10th October, 2017.

TO APPLY:

Interested and qualified candidates should submit their CV’s and Cover Letters in one document, addressing the position requirements to:

ng-recruitment.nigeria@mercycorps.org All applications must include the position title in the subject line.Note: Only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.

LEAVE A REPLY

Please enter your comment!
Please enter your name here