Recruitment at The Norwegian Refugee Council (NRC)
Recruitment at The Norwegian Refugee Council (NRC)

Shelter Officer at the Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters, NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.

We are recruiting to fill the position below:

Job Title: Shelter Officer

Location: Maiduguri, Borno
Reports to: Shelter Coordinator
Supervision of: Shelter Assistant
Travel: 50%
Project number: NGFM1608NGFM1702
Duration and type of contract: Ending by June 30th, 2018 (with possibility of extension)

Role and Responsibilities

  • The purpose of the officer position is day to day implementation of the Shelter Project. Use actions words such as ensure, implement or assist for the position relevant responsibilities.

Generic Responsibilities (max 10)
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan:

  • Ensure adherence with NRC policies, tools, handbooks and guidelines
  • Implement delegated shelter project portfolio according to plan of action
  • Prepare and develop status reports as required by management
  • Ensure proper filing of documents
  • Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assistPromote and share ideas for technical improvement

Specific Responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly:

  • Supervise the Shelter assistants.
  • Break down the annual operational plans into weekly, monthly and quarterly implementation plans
  • Support supervisors in pre-evaluation and anticipation of needs and in site supply planning,
  • Under the supervision of the Shelter Coordinator and / or the shelter Programme Development Manager, initiate the drafts of technical drawings, develop Bill of Quantity and technical specification notes for shelter projects.
  • Assist the Shelter Coordinator in development of site planning and other related designs
  • To assess the construction training needs of the community and assist in the development of appropriate training materials and plans
  • Submit modification proposals on construction designs to improve shelter activity for unpredictable soil constraints
  • Assist the shelter coordinator, to develop emergency shelter designs and organize emergency responses,
  • Responsible for preparation and follow up of procurement requests and updating the procurement database.
  • Work closely with logistics and community members to accurately control the quantities and qualities of materials delivered.
  • Support the logistics department in  planning the movement of trucks to supply shelter materials to construction sites.
  • Establish and maintain good working relationships with local authorities, local communities, local committees and partners as well as with all stakeholders in NRC area of intervention
  • Encourage the participation of female workers in key positions in the construction / rehabilitation of community infrastructures and all shelter activities
  • Prepare periodic progress reports and other documents as required
  • Represent NRC in coordination meeting when delegated

Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Project planning: Shelter PDM,Core Competency Officers, Area Manager (AM), M&E
  • Assessments: Local authorities, Shelter PDM,AM, M&E
  • Area operations: Field officers, Shelter PDM, AM
  • Staff capacity building: Shelter PDM,, Shelter Coordinator, HR Officer
  • Implementation: Shelter PDM, AM

Scale and Scope of Position

  • Staff: 2 Shelter assistants
  • Stakeholders:Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies). Local Authorities (LGA Chairman, Bulama), Shelter CCCM/NFIs lead and co-lead, SEMA/NEMA representatives
  • Budgets: List of budgets covered by postholder, and size of budget. NGFM1608, NGFM1701, NGFM1702, NGFM1703, NGFM1714, NGFM1716, NGFM1717 only lobar cost level
  • Information: M&E Dash board, GORS, Agresso, NRC Intranet.
  • Legal or compliance: Term of employment, Code of Conduct, vendors contract

Context/ Specific skills, knowledge and experience:

  • University degree in civil engineering or architecture
  • Knowledge of the context in North Eastern Nigeria
  • Knowledge of the local language Kanuri, Hausa
  • Experience with start-up, exit or similar
  • Experience household training in and infrastructure maintenance
  • Familiarity with AutoCAD, GPS, ARC GIS and Google Earth.

Generic professional competencies:

  • Experience from working as a Project Officer in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Some knowledge of English

Behavioral competencies (max 6):

  • These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Handling insecure environment

Performance Management:

  • The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
    • The Work and Development Plan
    • The Mid-term/End-of-trial Period Performance Review Template.
    • The End-term Performance Review Template.
    • The NRC Competency Framework.

We Offer

  • Commencement: December 2017
  • Duration: 12 months
  • Salary/benefits: According to NRC’s general directions.
  • Duty station: Maiduguri, with frequent travels. Travel outside Maiduguri is dependent on changing security conditions, especially for certain roads in the area.
  • Approved health certficate will be requested before contract start.

Application Closing Date
8th December, 2017.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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