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Customer Care Executive (Internship) Job at Contec Global Infotech Limited

Contec Global Group – Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality.

We are recruiting to fill the position below:

Job Title: Customer Care Executive (Internship)

Location: Lagos

Job Description

  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Maintaining customers focus at all times and answering to customer’s enquiries using the standard guidelines
  • Maintaining working cognition of each customer process for various market segments and communicating issues to team manager.
  • Handle customer inquiries both telephonically and by email
  • Provide customers with product and service information
  • Document all call information according to standard operating procedures
  • Manage and resolve customer complaints.

Requirement

  • Candidates should possess relevant qualifications.

Application Closing Date 
3rd February, 2018.

How to Apply
Interested and qualified candidates should send their CV’s to: careers@nownow.ngclearly stating the Position and Location as the subject of the mail.

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