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Customer Service Representative Role at Future Construct Limited

Future Construct Limited is an International Building and Civil Engineering Construction Company capable of handling every possible design in Building, Civil Engineering and Allied fields.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos

Job Description

  • The Customer Service Representative serves clients and customers by providing product and service information and resolving product and service problems.
  • Also the customer service representative attracts potential customers by answering difficult  product and service questions and  suggesting information about other  preferred products and services.
  • The customer service representative opens customer accounts by recording account information.
  • The customer service representative maintains customer records by updating account information.
  • The customer service representative resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, explaining the best solution to solve the problem.

Requirements

  • The Customer Service Representative must possess skills like customer service, product information , quality focus, solutions to problems , market information, documentation ability, listening to people, phone and internet  skills, resolving conflict, analyzing information , must be able to be multi tasked.

Application Closing Date
21st February, 2018.

Application Method
Interested and qualified candidates should send their CV’s to: humanresource@futureconstructlimited.com