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Call Center/Customer Service Agent Jobs at Invent Alliance Limited

Invent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles.

We are recruiting to fill the position below:

Job Title: Call Center/Customer Service Agent

Location: Ajah, Lagos
Slot: 50

Call Center/Customer Service Agent Job Duties

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

Job Requirements/Qualifications

  • Skills: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
  • Educational Qualifications: Minimum of HND/B.sc in English, Mass Communication, Social Sciences or equivalent.
  • Lekki-Ajah residence is required

Application Closing Date
30th April, 2018.

Method of Application
Interested and qualified candidates should send their CV’s and Applications to: admin@inventallianceco.com using the “Job Title” as the e-mail subject.

Note: Only shortlisted candidates will be contacted