Customer Retention Officer Job at Micro Leasing Limited
Micro Leasing Limited is a micro level leasing and consumer finance company. We specialize in delivering high quality, professional and timely service to our customers.
We are recruiting to fill the position below:
Job Title: Customer Retention Officer
- Develop new strategies for customer retention activities.
- Respond to customer queries and address service complaints in a timely manner.
- Work with Sales Manager in implementing sales promotion activities.
- Track contracts that are soon to be expired and contact customers for renewals.
- Develop product presentations and demonstrations to customers.
- Analyze customer feedbacks and develop new techniques to ensure customer retention.
- Provide excellent customer services and ensure customer satisfaction.
- Build positive working relationships with customers for repeat businesses.
- Explain to customers about new products and benefits.
- Make sales calls to existing and new customers for business growth.
- Perform customer negotiations and reach a fair conclusion from both business and customer perspectives.
- Min Qualification: B.Sc/HND qualification
- Minimum of 2 – 3 years experience.
Application Closing Date
5th July, 2018.
How to Apply
Interested and qualified candidates should send their Resumes/CV’s to: firstname.lastname@example.org