Employment Opportunities at Stanbic IBTC Bank
Employment Opportunities at Stanbic IBTC Bank

Job For Support Officer, Commercial Banking at Stanbic IBTC Bank

We are recruiting to fill the position below:



Job Title: 
Support Officer, Commercial Banking
Job ID: 31049
Location: Lagos Island, Lagos
Job Sector: Banking

Job Purpose

  • To provide proactive and value adding transactional support services to Commercial Banking clients, by increasing efficiency and cutting transaction process times.
  • To provide transactional back up support for Relationship Managers

Key Responsibilities/Accountabilities
Trade Finance Support:

  • Processing of shipping documents and PAAR release
  • Preparation of credit tickets for release of shipping documents
  • General liaison with IBC on all FX related requests
  • Form M opening LC/Bills/Non-valid for FX
  • Follow up on LC establishment with all relevant units

Transactional Support:

  • Resolution of client issues/problem solving
  • Report generation and rendition
  • Cheque confirmations
  • Loading of requests on Remedy and follow ups to ensure auctioning by the relevant unit(s).
  • Monitoring of collections/credit inflows into accounts of clients under management and escalation of non-receipt or reduction of inflows.
  • Treating client’s routine requests – funds transfer, cheque book request, funds placement, account reactivation, etc.
  • Bank statement generation request processing.
  • Marking and un-marking of liens.
  • Ensuring KYC and BVN update of existing and new existing accounts
  • Monitoring of monthly repayments on running facilities for assigned portfolios and timely escalation of incidences of obligation not being met by client.
  • Monitoring maturing risk assets.

Credit Support:

  • Creation of Customer Profile on CAMS
  • Preparation of BBRS on CAMS
  • Preparation of credit tickets to initiate loan drawdown/disbursement
  • Following up on credit disbursement tickets sent to Loan Booking
  • Initiate loan liquidations


  • Monitoring of segmentation/mapping/tiering of accounts in assigned portfolios.
  • Collections/turnover monitoring and analysis.
  • Monitoring and ensuring of client information completeness.

Preferred Qualification and Experience

  • A first degree or equivalent in any discipline. Relevant professional qualification and/or a second degree would be an added advantage.
  • Any banking experience would be an added advantage.

Knowledge/Technical Skills/Expertise:

  • Client experience as reflected in NPS and dipstick score for portfolio.
  • Profitability of the portfolio vis a vis budgeted revenue numbers.
  • Sustainable net balance sheet growth (as measured by CASA, LTD, quality of risk assets)



How To Apply
Interested and qualified candidates should:
Click here to apply