New Job Vacancies at Lorache Group
New Job Vacancies at Lorache Group

Customer Service Executive needed at Lorache Group

Lorache Group – Our client, one of the Nigerian leading Internet Service Provider (ISP), request the service of active and vibrant individual with exceptional attributes to fill the position of:

Job Title: Customer Service Executive

Location: Lagos

Responsibilities

  • Supporting sales and development departments
  • Identifying new opportunities and Dealing with adjustments
  • Manages all customer retention activities.
  • Retain customers utilizing product and service knowledge to provide customers with correct solutions
  • Responsible for Customers End to End life cycle in the network.
  • Responsible for Customer Retention at Touch points.
  • Responsible for leading a team of retention members
  • Attempts to solve problem in order to retain customers

Skills:

  • A Bachelor’s Degree in any discipline.
  • Strong communication and relationship-building skills
  • 3 years’ experience in customer retention
  • Proven track record of success in previous role(s) with references
  • Basic understanding of Microsoft Office products (Word, Excel, PowerPoint, etc.)
  • Understanding of basic CRM software favorable
  • Analytical and problem solving skills.

Application Closing Date
6th July, 2018.

How to Apply
Interested and qualified candidates should forward their CV’s to: jobs@lorachegroup.com using the position applied for as the subject of the mail.