New Job Vacancies at Lorache Group
New Job Vacancies at Lorache Group

Field Service Engineer Job at a Leading Internet Service Provider

Lorache Group – Our client, one of the Nigerian leading Internet Service Provider (ISP) request the service of active and vibrant individual with exceptional attributes to fill the position of below:

Job Title: Field Service Engineer

Location: Abuja

Job Brief

  • We are looking for a self-starter Field service technician to deliver the desired customer service experience.
  • The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities

  • Providing service and customer support during field visits or dispatches
  • Managing all on site installation, repair, maintenance and test tasks
  • Diagnosing errors or technical problems and determining proper solutions
  • Tie workflow to schedule
  • Produce timely and detailed service reports
  • Document processes
  • Follow all company’s filed procedures and protocols and use field automation systems
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers.

Requirements

  • B.Sc/HND in IT, Computer Science, Computer Engineering or relevant field
  • Proven field service experience
  • Ability to troubleshoot, test, repair and service technical equipment
  • English literacy
  • Ability to work and adapt to changing work schedules.

Application Closing Date
6th July, 2018.

How to Apply

Interested and qualified candidates should send their Applications and CV’s to: jobs@lorachegroup.com using the position applied for as subject of the mail.