Operations Manager Position at Going Active Africa

Going Active Africa is based in the biggest emerging economy in Africa, Nigeria. We are a dedicated talent strategy, resourcing and organisational learning consultancy, with extensive experience of working with international organisations in Nigeria.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Nigeria

Job Description

  • The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs.
  • The candidate should be comfortable multitasking and working cross-functionally with different business units.
  • The ideal candidate will have previous experience in related fields.


  • Establish and maintain business standards for accuracy, productivity and reliability
  • Manage the daily functions of the business
  • Prepare annual performance review and reevaluate processes
  • Ensure regulatory, compliance and legal rules are followed
  • Manage budget to align with goals of business
  • Leading Back-Office Operations, Customer Services, Facilities Management, HR, IT, Administration and Procurement.
  • Achieving business goals, revenue and profitability objectives through a respectful, forward thinking and motivational style.
  • Continuous assessment of all staffing needs and providing support for medical  and non-medical staff with effective recruitment.
  • Providing training and development support to ensure all staff of supported practices demonstrate knowledge of business model, operating procedures and protocols.
  • Supporting daily office operations when necessary.
  • Responding to clinical and operational concerns timely and effectively. Be accessible and responsive.
  • Supporting the achievement of performance targets & budgeted goals.
  • Other related functions as requested by supported practice owners.


  • Minimum of 5+ years of experience in a similar role or  Retail operations management experience in customer or patient based industry
  • Proven career progression with positions of increased responsibility
  • Sound decision-making skills, drive and desire to succeed.
  • Bachelor’s degree, preferred.
  • Proficiency with Microsoft Office
  • Strong organizational and communication skills
  • Strong ability to multitask
  • Comfort working with multiple groups within business.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online