Vacancies at Complete Hotel Services Nigeria

Complete Hotel Services Nigeria Limited (CHS) is a Fresh Innovative Hospitality Solutions Company that focuses on TURN KEY Hospitality Project Management providing solutions and services for the hospitality industry.

We are recruiting to fill the positions below:

 

 

Job Title: Food and Beverage Supervisor
Job Opening ID: F&B01
Location: Abeokuta, Ogun State
Job Profile

  • We are looking for a professional food and beverage supervisor to be responsible for managing all F&B operations and for delivering an excellent guest experience.
  • The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance.
  • The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Key Responsibilities

  • Managing all F&B and day-to-day operations within budgeted guidelines and to the highest standards
  • Preserving excellent levels of internal and external customer service
  • Monthly summary report with all financials in all departments of F&B
  • Leading F&B team by attracting, recruiting, training and appraising talented personnel
  • Establishing targets, KPI’s, schedules, policies and procedures
  • Providing a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Complying with all health and safety regulations
  • Reporting to the management regarding sales results and productivity.
  • Performing such other duties as may be assigned by the HotelManager.
  • Designing exceptional menus, purchase goods and continuously make necessary improvements
  • Identifying customers’ needs and respond proactively to all their concerns
  • Fully compliant on Micros systems and all staff fully trained
  • Ongoing training with all staff in the F&B department
  • All Micros cash up, void reporting is done daily in compliance to Hotel standards and policies procedures
  • Working with the accounts department and participating in all Food, Beverage and operating stock takes

Requirements

  • Must have 4 – 5 years Proven food and beverage management experience
  • Ability to manage personnel and meet financial targets
  • Guest-oriented and service-minded
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Culinary School Diploma or Degree in Food Service Management or related field.
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Communication and leadership skills
  • Up to date with food and beverages trends and best practices

 

 

 

Job Title: Night Duty Manager
Location: 
Abeokuta, Ogun
Job Description

  • To ensure the accuracy of accounting records and completing a number of administrative functions to facilitate the growth of the organization and its activities.

Task Complexity:

  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Accurately posting room fees, related taxes and other paid services, including restaurant, Internet and resort fees, to each guest’s account daily.
  • Perform night audit of hotel and outlet for revenue as per existing procedures.
  • Schedule guest wake-up calls and reservations for the following day
  • Respond to guest inquiries, concerns and complaints as needed
  • Perform daily audit of housekeeping report and study occupancy reports to ensure accuracy.
  • Administer and compile daily Restaurant Revenue Report data and perform audit on Service journals and r tapes to classify under different heads.
  • Verify all account entries and balances, consolidate credit-card charges and submit for payment.
  • Addressing discrepancies and have the authority to apply discounts to settle a guest’s account.
  • Monitor audit journals and reports from front office computer system and point of service.

Qualification(s)

  • First Degree in Hotel Management, Accounting or its equivalent.

Skills and Competencies:

  • Effective Management skills
  • Oral and written communications
  • Report generation
  • Microsoft Office and Accounting Software
  • Data analysis
  • Batch processing, Billing, Mathematical aptitude
  • Organized, Resourceful, Self-starter, Multi-tasker
  • Accuracy.

Attitude:

  • Must be Friendly, honest, transparent and diligent in all dealings.

Basic Requirements:

  • Candidate must possess 4 years experience in a 3-4stars hotel as Night duty supervisor/Manager.

 

 


How to Apply
Interested and qualified candidates should send their CV to: info@completehotelsltd.com Using the position applied for as the subject line of the mail.

Note

  • Applicants Must reside in Abeokuta, Ogun State. Outside candidate should not apply.
  • The following details should form the body of the email:
    • Full names of applicant
    • Position applied for.
    • Phone number
    • Actual location.
    • Total years of professional experience.
    • Age.
    • Highest educational qualification

 

Application Deadline  14th January, 2019.