Psychosocial Assistant (ECHO-GBV) Role at CARE International

CARE International is a global leader within a worldwide movement dedicated to saving lives and ending poverty. We work in over 94 countries around the world to provide over 1000 poverty-fighting development and humanitarian aid projects.

We are recruiting to fill the position below:

Job Title: Psychosocial Assistant (ECHO-GBV)

Location: Ngala, Borno
Position Type: Regular/Full term
Reporting Line: Report to Project Manager (ECHO)


  • The Psychosocial Assistant Officer will be responsible for the provision of quality survivor-centered case management/psychosocial support services to GBV survivors in Borno
  • She/he will be based in Bama/Ngala
  • The position reports to the Project Manager and works with a team of workers.

Key Responsibilities
Case management/Psychosocial Support:

  • Provide professional psychosocial and confidential services to survivors of GBV, grounded in the CARE’s holistic, survivor-centered case management approach.
  • Facilitate access sexual assault survivors access to clinical care at the support centres
  • Ethically and confidentially document client information through accurate filling of CARE provided intake forms and ensure confidential and safe storage
  • Support the maintenance of the CARE’s case management system by maintaining client confidentiality
  • Regularly update the GBVIMS data base with information collected in the intake forms during case assessment and action plan.

Monitoring and Evaluation:

  • Participate in interpretation of the analyzed data on GBV reporting trends to inform intervention areas.
  • Participate in the development of case management monitoring systems and ensure consistent use and application.
  • Participate in preparation of relevant reports regarding the CARE’s psychosocial activities.
  • Trainings and capacity building
  • Provide ongoing couching and mentorship to refugee para-counsellors supporting case management services.
  • Identify and build the capacity of community based groups to provide ongoing psychosocial support to GBV survivors to facilitate their long term recovery.
  • Participate in capacity building of other service providers and community based structures to ensure that survivors receive compassionate support

Coordination and Advocacy:

  • Make timely consent based interagency referrals for survivors in need of other services.
  • Participate in the interagency case review meetings as need be.
  • Follow-up with service providers, community based support groups and the survivors themselves to ensure GBV survivors receive timely support.
  • Coordinate discrete home visits by the refugee para-counsellors that minimize potential risks to survivors and the involved staff.
  • Strengthen and maintain networks with community leaders, women leaders, service providers and camp management to ensure that survivors receive compassionate support from the community.
  • Participate in psychosocial assessment of women registering for women center activities and support the women empowerment supervisor to run group therapy and psycho education activities at the women center.
  • Coordinate other support services for individual survivors with other team members such as the legal officer for those in need of legal aid.


  • Maintain transparent and accountable records of beneficiaries issued with non-food items
  • Identify material needs of GBV survivors and initiate purchase requests to respond to the needs in line with approved budgets.
  • Support the lead counselor in managing assets/inventory assigned to the support centers

Required Qualifications & Competence

  • Degree in Counseling and/or Psychology Social Sciences. Diploma holders with extensive work experience will be considered.
  • Minimum 2 years of direct psychosocial/counseling experience with a reputable agency; experience working with survivors of violence preferred.
  • Clear understanding of gender, abuse of power, and issues surrounding violence against women
  • Able to maintain confidentiality, counseling ethics and uphold the rights of GBV survivors at all times.
  • Positive, highly motivated, innovative, with strong organizational and inter-personal skills.
  • Able to work as part of a team.
  • Strong knowledge of computer applications, including MS Word and Excel.
  • Willing to work in a remote location.
  • Ability to speak in Hausa, Kanuri or Shuwa is strongly required.
  • Strong knowledge on Do No Harm and commitment to humanitarian principles

Application Closing Date
30th January, 2019.

Method of Application
Interested and qualified candidates should send their Applications and detailed CV’s as a single document indicating clearly in the subject line of the email the position being applied for and the location in Caps (PSYCHOSOCIAL ASSISTANT ECHO-GBV – NGALA) to:


  • By submitting your Application for this position you agreed to CARE’s ZERO Tolerance to: Fraud, Sexual Harassment, Exploitation, Abuse and Child Abuse.


  • Save your Application and CV with your name before attaching it
  • CARE strongly encourage women to apply
  • Only shortlisted applicants will be contacted.
  • CARE is an Equal Opportunity Employer. CARE considers all applicants on the basis of merit without prejudice to race, sexual orientation, religion, disability, age, color, national origin, marital status, or veteran status.
  • There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Please note that CARE will not request for any monetary payments from applicants at any stage of the recruitment process.