New Jobs at Mercy Corps
Recent Jobs at Mercy Corps

New Graduate Recruitment at Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action – helping people triumph over adversity and build stronger communities from within. Now, and for the future.

We are recruiting to fill the position below:

 

 

Job Title: Senior Finance Officer
Location: 
Potiskum, Yobe, Nigeria – with 20% travel
Position Status: Full-time

Program / Department Summary

  • Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
  • As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

  • The Senior Finance Officer under the direction of the Field Manager and support of the Finance department in Abuja will assist in the processing and recording of payment transactions in a timely and accurate manner as well as provide financial review and support to the programs.
  • This position requires travel within the Yobe for support to programs as well as Abuja for coordination on finances.

Essential Job Functions

  • Manage the finance assistants in maintaining a balanced petty cash float, processing payments and recording in the financial system.
  • Review employee expense reports, cash advance requests and travel approval requests within financial review authority for accuracy, completeness and compliance.
  • Review procurement documentation within financial review authority for accuracy, completeness and compliance.
  • Review payment requests within financial review authority for accuracy, completeness and compliance.
  • Ensure all expenses are within assigned project budgets.
  • Prepare checks or wire transfer requests based on fully approved documents and present to approved check-signers for review and signature.
  • Prepare bank payment vouchers and ensure that all bank transactions are documented appropriately.
  • Record payment vouchers daily in Field Connection on Navigator, ensuring the information in Navigator is as accurate as possible, including dimensions and expense details.
  • Prepare timely and accurate month end reconciliations, ensuring all entries on the bank statement are accounted for, and follow up for completeness in a timely manner.
  • Manage the bank accounts and banking relationship in the field and communicate with Abuja as needed.
  • Maintain a balanced bank account balance and submit funds transfer requests to Abuja based on policy.
  • Prepare monthly cash flow projections for program needs in coordination with program and operations and submit to Abuja.
  • Maintain an efficient filing system such that files are updated, complete and safeguarded
  • Assist in budget preparation and management activities as the need arises.
  • Prepare a monthly package of documentation for shipping to Abuja for safeguarding.
  • Respond to staff requests for information regarding invoices and their program budgets in a proactive and timely manner. Escalate to Finance Manager if necessary.
  • Identify and resolve invoicing issues, accounting discrepancies and other financial related issues.
  • Liaise with statutory bodies and make statutory remittance to relevant bodies
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
  • Other duties as assigned.

Do This:

  • Supervisory responsibility: None
  • Reports directly to: Field Manager and Finance Manager
  • Works directly with: Finance, Program and Operation Teams.

Knowledge and Experience:

  • Five or more years of bookkeeping, accounting and finance.
  • Experience in the development sector is preferred.
  • A degree in Accounting or Finance is required.
  • Strong computer skills in MS Office programs, particularly Excel are a must
  • Accuracy in the processing of cash transactions, mathematical aptitude and attention to detail
  • Excellent oral and written English skills
  • Management of staff is high of an added value
  • Fluency in Hausa language is needed

Additional Information

  • Commitment to achieve results in a timely manner
  • Trustworthiness and integrity
  • Committed to humanitarian and development values and principles
  • Strong people-management skills
  • Strong influencing and negotiation skills
  • Strong communication skills
  • Cultural sensitivity
  • Gender equity and protection-sensitive
  • Creative solutions to problems

Success Factors

  • Must be able to work independently and show initiative. Strong leadership, communication, and management skills are essential.
  • Understanding of humanitarian principles and their application to program implementation is required.
  • Ability to supervise, mentor and coach a diverse team. Must be able to problem solve and multi-task on a range of administrative and programmatic issues.
  • The ability to interact effectively with international and national personnel is required.
  • The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Living Conditions / Environmental Conditions:

  • The position is based in Potiskum, Yobe State and it requires up to 20 % travel to field offices in and around Potiskum.

 

 

Job Title: Senior Monitoring, Evaluation and Learning Officer
Location:
 Potiskum, Yobe, Nigeria
Travel: with 50% travel
Position Status Full-time; Regular
Supervisory Responsibility: MEL Assistant(s)
Reports Directly To: Field Manager
Works Directly With: Northeast PAQ Unit, Northeast Program teams, Field Program Team, Field Operations team

Program / Department Summary

  • Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
  • As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

  • The Senior Monitoring, Evaluation & Learning (MEL) Officer will support the planning and execution of monitoring and evaluation, ensuring quality in accordance with accepted standards, providing essential feedback for learning, accountability and decision-making.
  • S/he will be responsible for providing internal capacity building for program staff on monitoring and evaluation activities as well as review and develop the tools and reports necessary to meet Mercy Corps and donor reporting requirements.

Essential Job Responsibilities
Strategy and Design:

  • Ensure that the MEL systems for the field location comply with Mercy Corps’ global, regional and country policies, procedures, standards and strategic initiatives.
  • As needed, assist in the coordination of consortium MEL activities.
  • Assist in program strategy design, planning and implementation to ensure adherence to Mercy Corps’ Minimum Standards, including the use of standardized tools and indicators and documentation methodologies.
  • Lead and support the design and implementation of assessments and other pre, ex-ante and post data collection and analysis.
  • Support learning-to-action events, reflection session to analyze data for programmatic use and to document and incorporate lessons learned into program design, planning and implementation.

Data Management and Quality Controls:

  • Assist program teams to develop and maintain knowledge and Information management system to support data collection, reflection, analysis and reporting needs.
  • Ensure quality control procedures and accuracy of entered data and comparing it with the existing filing system to make sure all records are consistent and aligned.
  • Provide support for the development of MEL Plans, tools, survey design, methodology, data analysis, and other services as may be required for program monitoring and evaluation.
  • Ensure program teams (including partners) are compliant with donor monitoring, evaluation and reporting requirements (adhere to donor MEL guidelines)

Technical Support:

  • Play a key role in the development and review of program, sector intervention strategies and MEL frameworks and document changes to generate learnings and ideas for programs.
  • Maintain an up to date database that reflects progress on indicators (including disaggregated beneficiary counts).
  • Coordinate assessments, evaluations and monitoring surveys in the area of operation. This will entail the development of Scopes of Work, development of survey tools, training and management of data collectors, report writing and facilitating discussion on the results.

Documentation and Reporting:

  • Regularly document lessons learned best practices, program data analysis, summaries, and evaluations and provide evidence-based information, success stories, case studies and other high quality, results-based documentation.
  • Produce quality program reports and support program teams to review and improve on the quality of reporting.
  • Visit sites and partners to collect supplementary data, stories and conduct qualitative research both independently and in teams and support partner-organizations with proper documentation and report generation.

Leadership and Capacity Building:

  • Build the capacity of all relevant team members (including partner staffs) to develop and maintain an excellent MEL system and facilitate periodic reflection and analysis of program monitoring information that feeds into programming and learning.
  • As needed, support in the training and oversight of enumerators for data-collection.

Additional Tasks:

  • Maintain professional relationships with local government officials, private sector partners, NGOs, other development organizations, and civil society organizations.
  • Maintain an active advisory role with the program and MEL team to help guide them towards robust and relevant data collection.
  • Work with MEL and IT staff to maximize the value and utility of technology initiatives for effective MEL for the Northeast.
  • Conduct himself/herself both professionally and personally in such a manner as to credit Mercy Corps and not jeopardize its mission.
  • Perform any other duties as assigned by his/her supervisor or representatives.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
  • to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

  • Must hold at least a Bachelor’s degree in Economics, Agriculture, Demography, Statistics, Business Administration or relevant field (MA/MSc/MBA or equivalent preferred).
  • Three years of MEL experience (or similar) – preferably in Yobe state.
  • Should understand concepts and demonstrate skills in monitoring and evaluation, results frameworks/program logic, and participatory monitoring.
  • Experience with both quantitative and qualitative data collection and reporting techniques.
  • Should be able to design and implement surveys, have knowledge of commonly used sampling techniques.
  • Experience with facilitation, capacity building, formal and informal knowledge transfer, partnership strengthening, and empowering staff through opportunities for growth and development.
  • Experience leading learning extraction, development and sharing as part of the monitoring and evaluation feedback process.
  • Knowledge of statistical analysis software such as SPSS, EPI Info and mobile data collection platforms preferable.
  • Experience with market price monitoring and analysis.
  • Experience with digital or technology platforms for program and MEL related activities
  • Strong ability to work for teams
  • Communicates well with remote collaborators
  • Manages multiple priorities and deadlines
  • Excellent oral and written English skills (demonstrate good writing skills)
  • Fluency in Hausa is strongly preferred.
  • Past experience with Mercy Corps is an asset, but not a requirement.
  • Ability to work effectively with an ethnically diverse team in a sensitive environment

Success Factors:

  • S/he will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive communication skills and proven experience with capacity building.
  • S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
  • Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Living Conditions / Environmental Conditions:

  • The position is based in Potiskum, Yobe State and it requires up to 50 % travel to field offices in and around Potiskum.

 

 

Job Title: Security Guard
Location: Potiskum, Yobe
Position Status: Full-time; Regular

Program / Department Summary

  • Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs
  • As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

  • The Security Guard works to assist, provide, protection and support to the activities of Mercy Corps in all the working areas. The Security Guard will adhere to all Mercy Corps safety rules and follow the guidelines to provide security and support as it’s required by the Mercy Corps.

Essential Job Functions

  • To assure the security and safety of personnel and property at the Mercy Corps guesthouse or office to which assigned by the immediate supervisor, during all of the hours of the working shift.
  • To ensure that unauthorized personnel are not permitted to enter Mercy Corps building or premises.
  • In the event that no Mercy Corps personnel are present, to ensure that the house, office and premises remain secure against theft or damage and that persons who are not authorized do not enter the premises and /or remove any items.
  • In the event of security problems, to assist fully in the security of the premises, office and house for the safety of property and personnel and if necessary to assist in the evacuation of personnel and property if directed by the immediate supervisor.
  • To prevent unauthorized removal of property or belongings of Mercy Corps (or Mercy Corps personnel) from the house, office, and premises or from vehicles parked outside the premises.
  • Where necessary and requested by Mercy Corps personnel, assist in removing persons, non-violently from the premises.
  • To ensure that during the working shift, the watchmen remain able to check the gate and premises fence areas to ensure that unauthorized persons do not enter the premises.
  • To ensure that at all time the gates for persons and vehicles remain closed and bolted, except when allowing permitted persons or vehicles to enter the premises and that the gates are then immediately closed and bolted.
  • To assist in the general operation of the house and office in such items as turning on the water pump, assisting in loading and unloading vehicles, assisting in general maintenance, assisting in running the generator and maintaining it etc.
  • Provide advice to international staff on local costs, local practices, courtesies, customs and regulatory requirements.
  • Strictly follow the watchmen duty schedule each month.
  • To at all times respect and implement the principles, directions and security requirements of Mercy Corps.
  • Represent Mercy Corps in a professional manner.
  • Other duties as assigned.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
  • to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

  • None
  • Accountability
  • Reports Directly To: Operations Officer
  • Works Directly With: All program and operations teams

Knowledge and Experience

  • A minimum qualification of Senior Secondary School Certificate (SSCE, WASSCE, NECO, etc)
  • Experience working with NGO organizations preferred.
  • Ability to interact effectively with international and national personnel
  • Adaptability to unanticipated circumstances,
  • Must respect and adhere to all safety rules.
  • Basic understanding of English and fluency in all local languages is required.

Success Factors:

  • Conscientious with an excellent sense of judgment.
  • Ability to work simultaneously on multiple tasks.
  • Willingness and ability to work effectively with a wide variety of people.
  • Ability to work as part of a team and coordinate with project personnel.
  • Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues

 

 

Job Title: Cleaner
Location:
 Potiskum, Yobe
Position Status Full-time; Regular

Program / Department Summary

  • Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation.
  • With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
  • As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

  • The cleaner is responsible for cleaning and tidying the Mercy Corps facilities as well as proving light clerical and administrative support as and when required.

Essential Job Responsibilities
General Activities:

  • Maintain the cleanliness of the interior areas of the office and guesthouses including rooms and villas, kitchen facilities, common areas and bathrooms; sweeping, dusting, washing, garbage disposal, etc in accordance to the set schedule.
  • Maintain the cleanliness of the exterior areas of the offices and guesthouses including sweeping, watering of the plants, gardening, garbage disposal, etc.
  • Do the laundry of office and guesthouses (clothes, curtains, sheets, towels, etc.).
  • Identify needed repairs in the office, guesthouse and premises and alert Operations Officer for action.
  • Assist the cook in preparing and serving meals as required.
  • Ensure adequate supply of drinking water and cleaning materials are maintained all the time.
  • Assist the Operations team in all other office or guesthouse related activities as required.
  • Be available to help the Operations team to organize and plan for meetings and gatherings.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

Hygiene:

  • Personal Hygiene: all staff working in the office or guesthouse must have very clean hands and nails. Wash hands thoroughly with soap before doing any work. All working clothes used must be clean.
  • Kitchen Hygiene: all working surfaces must be kept clean and tidy at all times and floors must be cleaned daily.

Security:

  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
  • to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
  • Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Accountability:

  • Reports Directly To: Operations Officer
  • Works Directly With: All staff

Knowledge and Experience

  • Responsible, trustworthy, punctual, and clean.
  • A working knowledge of English is desired.
  • Must have initiative and work largely unsupervised.
  • Understands the importance of cleanliness and hygiene

Success Factors:

  • Conscientious with an excellent sense of judgment
  • Ability to work simultaneously on multiple tasks
  • Willingness and ability to work effectively with a wide variety of people
  • Strong commitment to teamwork and accountability.
  • Willingness to learn and to be trained
  • Good spoken and written English and knowledge of local language Hausa, Babura etc.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.

 

 

Job Title: Cook
Location: 
Potiskum, Yobe
Position Status Full-time; Regular

Program / Department Summary

  • Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

  • The cook must perform all duties related to the preparation of meals for Mercy Corps staff. Maintaining a high level of hygiene in the kitchen and in food preparation is of utmost importance.

Essential Job Responsibilities
Cooking:

  • Prepare and updates food menu based on the request by Mercy Corps staff.
  • Prepare and serve daily meals as required.
  • Control stock of food and replenish the ones needed on time.
  • Prepare shopping list and make purchases conscientiously.
  • Keep a summary of expenses and retire all balance at the end of every shopping.
  • Set table before every meal and clean up the table after each meal.
  • Have food ready at the right time daily.
  • Follow always all hygienic rules before, during and after cooking.

Cleanliness:

  • Wash dishes after each meal.
  • Clean cooker, fridge, cupboards and other kitchen items on a regular basis.
  • Assure cleanliness of kitchen and dining room.
  • Remove glasses and cups from all room ensure that there are always clean ones available.
  • Assist in any cleaning and household work, as required.

Reporting:

  • Ensure Operations Officer is informed of any problems that might be linked to the house as well as problematic kitchen items (e. g. broken, missing).
  • Ensure that no item is taken out of the kitchen without prior authorization.

Other Duties:

  • Replace empty dispenser bottle on the water dispenser machine.
  • Clean water filters for potable water on a regular basis and change them whenever necessary.
  • Ensure together with Operations Officer that all supplies related to cooking in the guest house are available on time i.e. matches, gas, cleaning items, etc.
  • Keep an inventory of all kitchen utensils, plates, glasses, cutlery, cookware, etc and report items missing or needing repairs to Admin Officer/Assistant.
  • Ensure that there is tea, coffee, milk and sugar available in the kitchen.
  • Know how to use a fire extinguisher and fire blanket and where they are located.
  • Be available to help the Operations Officer to organize parties and meetings.
  • Assist the Operations Officer to organize parties and meetings and guests.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

Security:

  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects
  • Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility:

  • None

Accountability:

  • Reports Directly To: Operations Officer
  • Works Directly With: All Operations Team Members in Potiskum

Knowledge and Experience

  • Responsible and trustworthy, punctual, clean.
  • A working knowledge of English is desired.
  • Must have initiative and work largely unsupervised.
  • Can cook vegetarian and meat-based meals.
  • Understands the importance of hygiene in food preparation.

Success Factors:

  • The successful candidate will have an initiative, drive and a lot of energy, as well as high emotional intelligence, culinary skills and proven experience. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

 

 

Job Title: Cash and Livelihood Program Officer
Location:
 Potiskum, Yobe, Nigeria – with 50% travel
Position Status Full-time; Regular
Supervisory Responsibility: CASH & Livelihoods Program Assistants (2)
Reports Directly to: Field Manager
Works directly with: Field Manager, MEL Team, Agric Market Systems Officer, Finance, Program and Operation teams

Program / Department Summary

  • Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation.
  • With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
  • As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

  • The Cash and Livelihood Program Officer is responsible for the day-to-day implementation of unconditional cash (UCT), cash for work (CFW) and using systems are in place to support cash transfer programming and livelihood interventions in Northeast Nigeria (Borno state).
  • The Cash & Livelihood Program Officer will work closely with the Field Manager, Team Leader, MEL team, and operations staff (including finance and operations) to ensure that activities are implemented according to schedule, budget and required quality.

Essential Job Functions
Strategy and Vision:

  • Recognize opportunities to evolve the current humanitarian portfolio into a more effective and impactful portfolio addressing the changing needs of conflict-affected populations.
  • Contribute to countrywide strategy development.

Representation and Coordination:

  • Identify, build and manage collaborative partnerships with communities, local authorities and other stakeholders.
  • Ensure effective coordination with relevant working groups, UN, ICRC and colleagues I/NGO agencies.

Program Management – CASH:

  • Oversee the implementation of UCT and CFW activities and administration of the teams across program field locations;
  • Develop activity work plans and manage day-to-day activity implementation;
  • Ensure that program implementation is responsive to community needs, meets targets, and is carried out in line with best practices;
  • Ensure that beneficiaries are effectively targeted according to vulnerability criteria;
  • Establish and maintain effective program reporting, and monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use;
  • Integrate community approaches, protection mainstreaming, gender sensitivity and capacity building into all activities as appropriate;
  • Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained;
  • Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.

Program Management – Livelihood Interventions:

  • Coordinate with MEL team to map, identify and register program participants.
  • Lead in the selection of beneficiaries with support from Cash & Livelihood Assistants, MEL Team & Agric Systems Officer.
  • Facilitate setting up of VSLA groups to provide safe space for beneficiaries.
  • Identify reliable and trusted members locally to serve as village agents for VSLAs.
  • Coordinate the sensitization of beneficiaries.
  • Coordinate with the protection sector to get village agents trained in psychosocial support.
  • Facilitate training of beneficiaries on financial literacy, bookkeeping and smart saving practices.
  • Lead the market assessment to ascertain the most profitable skills in the intervention locations.
  • Work with operations (procurement) to select the financial service provider (FSP) for cash disbursement.
  • Lead the cash disbursement to beneficiaries through FSP.
  • Coordinate post distribution monitoring with MEL team.
  • Ensure the grantees VSLA meetings and small-scale businesses are monitored monthly.
  • Ensure effective community engagement to create enabling environment and ownership.
  • Submit monthly program update including success stories to the supervisor.

Team Management:

  • Supervise, hire and orient team members, as necessary.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
  • Provide team members with information, tools and other resources to improve performance and reach objectives.
  • Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.
  • Identify any gaps or capacity needs within the team and ensure training and capacity building are incorporated into program planning.

Finance & Compliance Management:

  • Ensure compliance with all donor and Mercy Corps regulations.
  • Oversee the UCT and CFW activity budgets and project monthly cash flow.

Security:

  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

Other:

  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
  • Other duties as assigned.

Knowledge and Experience

  • MA/MS/MBA in relevant field required.
  • Minimum 4-5 years of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; specifically in economic recovery.
  • Prior experience implementing livelihoods programs is essential, preferably in conflict settings.
  • Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
  • Experience with running assessments, monitoring and evaluation and other learning efforts required.
  • Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
  • Commitment to renewing and maintaining knowledge of best practices
  • Demonstrated training and facilitation experience
  • Ability to work under pressure
  • Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
  • Strong interpersonal, intercultural and communication skills
  • Excellent oral and written skills and computer skills
  • Fluency in English; fluency in Hausa is required.

Success Factors:

  • Must be able to work independently and show initiative. Strong leadership, communication, and management skills are essential. Understanding of humanitarian principles and their application to program implementation is required. Ability to supervise, mentor and coach a diverse team.
  • Must be able to problem solve and multi-task on a range of administrative and programmatic issues. The ability to interact effectively with international and national personnel is required. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Living Conditions / Environmental Conditions:

  • The position is base in Potiskum, Yobe State and it requires up to 50 % travel to field offices in and around Potiskum.

 

 

Job Title: Driver
Location:
 Potiskum, Yobe
Reports Directly To: Operations officer
Works Directly With: All staff
Position Status: Full-time, Exempt or Non-exempt, Regular

Program / Department Summary

  • Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
  • As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

  • The driver will provide safe, transport services for MC program and support staff in the described AOR (Area of Responsibility). The driver will adhere to all traffic and MC safety rules and follow the transport guidelines required by the MC transport department.

Essential Job Functions

  • Operate MC vehicles as assigned by the supervisor.
  • Maintain vehicle log-sheets in accordance with MC policies/regulations.
  • Check the vehicle conditions after each trip/routinely – report needs and problems to transport management.
  • Adhere to all safety and communication protocols as advised by Mercy Corps and supervisor.
  • Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.
  • Keep the vehicle ready, clean and on standby – ready for use at all times.
  • Assist, as required, with logistics in the office and guesthouse daily workloads.
  • Cooperate and be of assistance to staff and visitors – assist in troubleshooting potential problems during daily business.
  • Report all maintenance needs of the vehicle to transport management on a regular basis;
  • Undertake field assignments as assigned.
  • Work night shifts at MC guesthouses – as assigned by Supervisor with the understanding these are 12-hour shifts.
  • Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in the country of operation;
  • Other duties as assigned.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability:

  • Accountable for following Mercy Corps Manual, guidelines, policies and procedures; the Mercy Corps Code of conduct regarding procurement activities and MC Conflict of Interest policy.

Knowledge and Experience

  • Valid driver’s license and experience driving 4×4 vehicles.
  • Must respect and adhere to all safety and traffic rules.
  • Basic understanding of English and fluency in all local languages is required.
  • Knowledge of routes, duty stations, project areas, the NGO and diplomatic community is required.

Success Factors:

  • The successful candidate will be capable of rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence.
  • S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
  • Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.

 

 

Job Title: Monitoring, Evaluation and Learning Assistant
Location:
 Potiskum, Yobe, Nigeria – with 50% travel
Position Status Full-time, Exempt or Non-exempt, Regular
Supervisory Responsibility: None
Reports Directly to: Senior Monitoring and Evaluation Officer

Program / Department Summary

  • Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation.
  • With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
  • As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

  • The Monitoring and Evaluation Assistant will work with the Senior Monitoring and Evaluation Officer as part of a team to operationalize specific program systems.
  • The M&E Assistant is responsible for supporting Mercy Corps staff and partners to regularly, collect, enter, verify and analyze data and make timely database adjustments to measure the impact of the program.
  • The M&E Assistant will work directly with the Senior Monitoring and Evaluation Officer and will closely coordinate with other program staff to help ensure monitoring and evaluation data is accurately incorporated into all reports and information products.

Essential Job Responsibilities

  • Understand and maintain an M&E system database that improves Mercy Corps’ ability to inform program implementation, analyze data and represent impact to donors, government, partner organisations and communities.
  • Ensure all relevant programme staff are able to utilize the database to analyse program information and results.
  • Regularly review data entered into the M&E system to locate and fix problems with data entry or integrity.
  • Manage regular synchronisations and backups of field data to cloud-based data management system.
  • Troubleshoot front and back end issues with the database, including any synchronisation issues of field-level data.
  • Work as part of a team to facilitate and support M&E operations including baseline, annual and end line surveys, regular monitoring, data collection, analysis and reporting according to the M&E work plan.
  • Generate data (tables/graphs/reports) from the M&E database at regular intervals, ensuring reports/information are available for programme implementation staff when required. Facilitate data analysis with programme implementation team as requested.
  • Conduct regular field visits to ensure all elements of the M&E system and database are better to utilize effectively by all stakeholders, assessing and identifying breakdowns and areas that require clarifications and improvements.
  • Ensure field teams always have the most recent version of all M&E tools and documents.
  • Assist the team in improving the PROGRAM’s M&E systems by identifying good practices, field-tested lessons learned and creative recommendations; share with and encourage staff to incorporate these in their daily work.
  • Work closely with the Senior M&E Officer to develop and deliver staff/partner training, improving capacities in monitoring, evaluation and database management.
  • Review or edit data in reports as requested and required.
  • Other duties as assigned.

Security:

  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.
  • Work closely with Mercy Corps Nigeria country team’s security focal point to develop and maintain systems that ensure the safety and security of the team in all aspects of its implementation process.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
  • to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

  • Three or more years of experience working in the NGO sector in M&E, ideally in conflict management, peacebuilding, community development or economic and market development.
  • A university Degree in Social Sciences or a related field is required.
  • Prior experience carrying out surveys or conducting qualitative and quantitative data collection.
  • Prior experience with computerized data management systems.
  • Advanced computer skills in MS Office programs, particularly Excel and Access.
  • Strong analytical skills coupled with a solid understanding of quantitative indicators and data collection strategies.
  • Excellent oral and written English skills.

Success Factors:

  • The ability to interact effectively with international and national personnel is required. A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Living Conditions / Environmental Conditions:

  • The position is base in Potiskum, Yobe State and it requires up to 50 % travel to field offices in and around Potiskum.

 

 

Job Title: Cash and Livelihood Program Assistant
Location:
 Potiskum, Yobe, Nigeria – with 50% travel
Position Status Full-time; Regular

Program / Department Summary

  • Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation.
  • With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
  • As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

  • The Cash and Livelihood Program Assist will assist the Cash and Livelihood Program Officer to ensure the successful implementation of all CASH and Livelihood interventions and activities and all program areas.

Essential Job Functions

  • Provide weekly field reports, capturing activities progress, lessons learned as well as general situation and community updates and needs.
  • Document lessons learned and success stories on the project.
  • Adhere to all MC policies and procedures as outlined in MC policies and procedure manuals.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation.
  • Assist program officers to ensure program progress according to the developed schedule and work plan.
  • Assist in the coordination in Potiskum.
  • Support in the process of beneficiary registration, community mobilization and sensitization.
  • Assist in promoting community participation and inclusion as to encourage community ownership over activities implemented.
  • Ensure equal representation of various community groups in the implementation of activities.
  • Assist in the facilitation of community meetings, focus group discussion and other as required by the program.
  • Keep program officers and management updated regards to security situation in the project implementation area.
  • Other duties as assigned.

Security:

  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.

Other:

  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
  • Other duties as assigned.

Do This

  • Supervisory Responsibility: None
  • Reports Directly to: CASH & Livelihoods Programs Officer
  • Works directly with: MEL Team, Agric Market Systems Officer, Finance, Program and Operation teams

Knowledge and Experience

  • Bachelor Degree in relevant field or equivalent experience is highly recommended
  • Ability to work under pressure
  • Strong interpersonal, intercultural and communication skills
  • Excellent oral and written skills and computer skills
  • Fluency in English; fluency in Hausa is required, ability to speak Kanuri and Shuwa highly desired.
  • 1-2 years of working experience. Previous experience in community work is highly preferred.
  • Proven ability to develop and maintain good relationships with the local communities and project beneficiaries.
  • Demonstrated skills in planning, organizing and reporting

Success Factors:

  • The ability to interact effectively with international and national personnel is required. A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Living Conditions / Environmental Conditions:

  • The position is based in Potiskum, Yobe State and it requires up to 50 % travel to field offices in and around Potiskum.

 

 


How to Apply

Interested and qualified candidates should send their CV and Cover Letters in one document, addressing the position requirements, reference number and location to: ng-recruitment.nigeria@mercycorps.org

 

Application Deadline 8th February 2019.

 

Note

  • All applications must include the position title and reference number in the subject line Please note that only short-listed candidates will be contacted for interview
  • We are an equal opportunity organization so women are strongly encouraged to apply for this position.