Job For Community Operations Associate at Ellae Creative Branding Agency Limited
Job For Community Operations Associate at Ellae Creative Branding Agency Limited

Client Relationship Intern Officer Job at Ellae Creative Branding Agency Limited

Ellae Creative Branding Agency Limited is an internationally acclaimed, award-winning branding and communications agency, set center stage in Lagos, Nigeria. We blend intelligent creativity with a sincere collaborative approach, consistently delivering powerful results for our clients.

We are recruiting to fill the position below:

Job Title: Client Relationship Intern Officer

Location: Lagos

Job Description

  • The client relationship intern works closely with the sales team to manage relationships with clients.

Duties

  • Building and maintaining relationships with clients and key personnel within customer companies.
  • Conducting business reviews to ensure clients are satisfied with their products and services.
  • Alerting the sales team to opportunities for further sales within key clients.
  • Letting customers know about other products the company offers.
  • Attending meetings with clients to build relationships with existing accounts.
  • Achieving client relationship targets and KPI’s as set by the Head of Sales.
  • Working closely with Account Managers and Sales Consultants.
  • Escalating and resolving areas of concern as raised by clients.
  • Carrying out client satisfaction surveys and reviews.
  • Monitoring company performance against service level agreements and flagging potential issues.
  • Updating the CRM and ensuring account managers are aware of changes within clients.
  • Passing leads to the sales team and following up on progress.
  • Liaising with internal departments to ensure client needs are fulfilled effectively.

Requirements

  • Strong interpersonal skills and an ability to build rapport with customers.
  • Candidate must reside on the Island (Lekki, Victoria Island and Obalande).
  • 1-3 Years’ experience in same or close similar role.
  • Previous sales experience and an organized approach to work.
  • Hardworking with a strong work ethic.
  • Previous experience working as a client relationship manager or a track record of managing client relationships.
  • Male & Female can apply, but preferably Female.

Remuneration
N30,000.00 and above per month

Application Closing Date

17th February, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Please kindly ensure you fill mthe application form in capital letters