Latest Job Vacancies at CasaBella Beauty

We are recruiting to fill the position below:

 

 

Job Title: Regional Manager
Reference: HP/RO/RM18
Location: Lagos
Contract Type: Permanent/Contract

Job Functions

  • Administration, Advisory, Communications, Counselling, Investigation & Compliance, Management, Quality Control, Retail, Safety & Security, Sales
  • Industries: Retail

Specification

  • The Regional Manager will be responsible for managing and assuming the overall responsibility for the success of areas under a region.
  • The Regional Manager is expected to be strategic in running the affairs of the Region.
  • This position will provide direction for areas within the region, driving their sales and ensuring profitability.
  • The Regional Manager supervise the Area Managers and ensure compliance in all areas of customer service, branch operations, and loss prevention.

Key Elements of the Role
He/she shall also be responsible for the following:
Strategy:

  • To provide strategic direction for the region
  • To cascade the corporate vision across the region in the most simply manner
  • To participate in expansion of business opportunities across the region
  • To run forecast and projection on opportunities within the region
  • To share market intelligence with management in fostering growth within the region
  • To drive marketing initiatives within coverage areas with the objective of growing traffic of all areas within his/her region
  • To improve on Customer loyalty across all areas within his/her region
  • To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets
  • To monitor adherence to the HealthPlus way of selling

Sales & Marketing:

  • To maximize sales and ensure profitability of all Areas within his/her region
  • To Track sales performance and provide strategic support in target actualization
  • To drive marketing initiatives within coverage areas with the objective of growing traffic of all areas within his/her region
  • To improve on Customer loyalty across all areas within his/her region
  • To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets
  • To monitor adherence to the HealthPlus way of selling

Stock Management & Merchandising:

  • To ensure branch team adherence to planograms and merchandising plans
  • To monitor and ensure that all products are labelled with up-to-date prices within his/her coverage
  • To oversee stock levels of all areas within his/her coverage with the objective of maximizing sales
  • To ensure adherence to the SOP on stock management – stock takes (quarterly/random)
  • To maintain and constantly develop innovative and cost-effective stock controls, monitoring stock weekly to achieve sales budgets against monthly targets
  • To cooperate with Marketing and Business Development in developing & implementing marketing & merchandising strategies.
  • Operations
  • To ensure that all areas within his/her coverage are open for trading and dispensing of prescriptions during the registered hours for opening
  • To ensure optimum functioning of the ERP solution across all areas within his/her coverage
  • To deal with customer complaints promptly, efficiently and in accordance with Company policy
  • To ensure the deployment of Pharmacy-Services at HP & CB Branches as a major competitive-edge
  • To ensure all areas within his/her coverage have adequate logistics and facilities support
  • To work with security and internal control to identify and prevent risk exposures as related to shrinkage, theft etc.

Compliance & Regulatory:

  • To track the registration and renewals of licenses as related to pharmacists and branches
  • To enforce compliance with Regulatory Standards, Branch Standards, Company Policies and Procedures
  • To monitor the performance of Branch Pharmacists to ensure the highest professional standards of dispensing/prescribing pharmacy services provision and counselling according to Pharmacy Laws, PCN code of ethics and MEP UK are upheld
  • To ensure 100% compliance with the PCN code of ethics in all HealthPlus branches.

Turnover Profitability and Financial Management:

  • Monitor Pharmacists and staff wages against budget on a monthly basis and agree a course of action if necessary to bring back within the budget while having regards to cost as a percentage of sales
  • To ensure optimum functioning of the ERP solution across all areas within his/her coverage
  • Review net profit performance against budget on a regular basis with the CFO and CEO
  • To be aware of any commercial opportunities and recommend appropriate action. Also to respond to threats such as the establishment of new pharmacies in the area, defacing/demolition of Branch signage by Local/State Government agencies etc.
  • Encourage development of new business opportunities like clinics, hospital, homes, residential estates, offices, schools, churches, gyms etc. by Branch Teams under their jurisdiction
  • To ensure Delivery Service generates a minimum of 5% of all branch sales

Area Management:

  • Ensure prompt and accurate completion of all paperwork relating to the operations of the Area
  • Ensure that all pharmacists and branch support staff act promptly upon all memos and bulletins issued by Management, constantly following-up to ensure continued compliance
  • Following periodic risk assessments, to ensure all Fire prevention regulations and Health & Safety procedures are followed in all areas within his/her coverage, ensuring that appropriate incident reports & records are kept
  • Maintain and support regular communication between Management and Branch teams as required

Team Management:

  • To cascade performance expectations to all areas within his/her coverage
  • To ensure objective and effective performance management and appraisals
  • To oversee appropriate manpower cover within all areas within his/her coverage
  • To liaise with the Human Resources team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to
  • To escalate all disciplinary issues to HR

Training & Development:

  • To ensure upskilling of branch staff in collaboration with HealthPlus Academy
  • To take a lead role in building a strong Sales Management culture among the branch staff; coach Branch Teams, identify skills and opportunities for development, provide advice and guidance on branch management issues when needed
  • To ensure all pharmacists and other branch staff remain up-to-date on their training in accordance with Company policy

Community Partnerships:

  • To represent the Company through membership and active participation in pharmaceutical professional groups, associations, and organizations within area of coverage or as assigned by leadership.
  • To recommend and coordinate special professional and community programs to enhance and improve the professional image of pharmacists and HealthPlus.

Requirements

  • Minimum of 10 years in a retail environment (preferably HealthPlus)
  • Leadership and People Management
  • Business Analysis and Reporting
  • Conflict Resolution & Problem Solving
  • Business Acumen
  • Communication Skills
  • Customer Focus
  • Process Driven
  • Result Oriented
  • Integrity

Salary
Market Related.

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Area Manager (CASABELLA)
Reference: HP/RO/AMCB18
Location: Lagos
Contract Type: Permanent/Contract

Job Functions

  • Administration, Advisory, Communications, Counselling, Investigation & Compliance, Management, Quality Control, Retail, Safety & Security, Sales
  • Industries: Health / Fitness / Beauty, Retail

Specification

  • The Area Manager will be responsible for managing and assuming the overall responsibility for the success of the branches within an area.
  • This position will provide direction for branches, driving their sales and ensuring profitability.
  • Area Managers supervise the branch Managers and ensure compliance in all areas of customer service, branch operations, and loss prevention.

Key Elements of the Role
He/she shall also be responsible for the following:

Sales & Marketing:

  • To maximize sales and profitability of all branches within his/her coverage
  • To Track sales performance and provide strategic support in target actualization
  • To drive marketing initiatives within coverage area with the objective of growing traffic to branches
  • To improve on Customer loyalty across the branches
  • To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets
  • To monitor adherence to the HealthPlus way of selling

Stock Management & Merchandising:

  • To ensure branch team adherence to planograms and merchandising plans
  • To monitor and ensure that all products are labelled with up-to-date prices in the branches
  • To oversee stock levels within branches with the objective of maximizing sales
  • To ensure adherence to the SOP on stock management – stock takes (quarterly/random)
  • To maintain and constantly develop innovative and cost-effective stock controls, monitoring stock weekly to achieve sales budgets against monthly targets
  • To cooperate with Marketing and Business Development in developing & implementing marketing & merchandising strategies.

Operations:

  • To ensure that all branches are open for business during the registered hours for opening
  • To ensure optimum functioning of the ERP solution across the branches
  • To deal with customer complaints promptly, efficiently and in accordance with Company policy
  • To ensure all branches have adequate logistics and facilities support
  • To work with security and internal control to identify and prevent risk exposures as related to shrinkage, theft etc.

Compliance & Regulatory:

  • To enforce compliance with Regulatory Standards, Branch Standards, Company Policies and Procedures
  • To monitor the performance of Branch Managers to ensure the highest professional standards the beauty sector

Turnover Profitability and Financial Management:

  • Monitor staff wages against budget on a monthly basis and agree a course of action if necessary to bring back within the budget while having regards to cost as a percentage of sales
  • To ensure optimum functioning of the ERP solution across the branches
  • Review net profit performance against budget on a regular basis with the CFO and CEO
  • To be aware of any commercial opportunities and recommend appropriate action. Also to respond to threats such as the establishment of new beauty outlets in the area, defacing/demolition of Branch signage by Local/State Government agencies etc.
  • Encourage development of new business opportunities like, beauty expos etc. by Branch Teams under their jurisdiction
  • To ensure Delivery Service generates a minimum of 5% of all branch sales

Area Management:

  • Ensure prompt and accurate completion of all paperwork relating to the operations of the Area
  • Ensure that all staff act promptly upon all memos and bulletins issued by Management, constantly following-up to ensure continued compliance
  • Following periodic risk assessments, to ensure all Fire prevention regulations and Health & Safety procedures are followed in all branches within the Area, ensuring that appropriate incident reports & records are kept
  • Maintain and support regular communication between Management and Branch teams as required

Team Management:

  • To cascade performance expectations to branches
  • To ensure objective and effective performance management and appraisals
  • To oversee appropriate manpower cover within the branches
  • To liaise with the Human Resources team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to
  • To escalate all disciplinary issues to HR

Training & Development:

  • To ensure upskilling of branch staff in collaboration with HealthPlus Academy
  • To take a lead role in building a strong Sales Management culture among the branch staff; coach Branch Teams, identify skills and opportunities for development, provide advice and guidance on branch management issues when needed
  • To ensure all pharmacists and other branch staff remain up-to-date on their training in accordance with Company policy

Community Partnerships:

  • To recommend and coordinate special professional and community programs to enhance and improve the professional image of the Beauty Advisors.

Requirements  

  • Minimum of 8 years in a retail environment (preferably CasaBella)
  • Leadership and People Management
  • Business Analysis and Reporting
  • Conflict Resolution & Problem Solving
  • Business Acumen
  • Communication Skills
  • Customer Focus
  • Process Driven
  • Result Oriented
  • Integrity
  • Critical Thinking
  • Teamwork

Salary
Market Related.

Interested and qualified candidates should:Click here to apply

 

Application Deadline 28th February, 2019.

 

 

Job Title: Executive Assistant to the CEO
Reference: HP/CEO/18
Location: Lagos
Contract Type: Permanent

Job Functions

  • Administration,Communications,Coordinator,Executive Management,Project Management,Public Relations,Secretary

Industries:

  • Admin, Office & Support,Government / Municipal

Specification:

  • Report to the CEO

Correspondence and Document:

  • Prepare and preview hard copy and electronic mails on behalf of the CEO; provide accuracy checks on basic data and documents requiring the CEO’ signature
  • Sort and distribute the CEO’s mails and memos
  • Prepare and arrange the collation & biding of documents for presentations as directed
  • Ensure all documentation is appropriately filed for ease of reference and efficient retrieval

Calendar Management:

  • Pro-actively coordinate, monitor and manage CEO’s personal appointments and diary

Meeting Management:

  • Take and distribute Minutes of Meetings when required

Administration:

  • Answer telephone calls directed to the CEO’s Office and take messages
  • Answer all enquiries efficiently and effectively
  • Provide support to the officers responsible regarding the organization and coordination of internal/external meetings or events
  • Work continuously to promote the culture of excellent customer service in supporting the Chief Executive Officer achievement of desired objectives

Customer Responsiveness:

  • Courtesy in dealing with internal staff, external customers and vendors

Expense Management:

  • Operate efficiently at lowest cost; staying within approved budgets, establish appropriate reporting and control procedures

Decision Making/Problem Solving:

  • Quick understanding of most relevant problems and the ability to proffer timely, practical decisions

Housekeeping:

  • Ensure efficient use and management of the Reception & Reception Corner and Conference Room
  • Proactive management of the CEO’s personal itinerary (meals & refreshments, personal visitors, family/friends’ birthday & other celebration notifications, reminders and co-ordination of family events, etc.)
  • Efficient running of the CEO’s Office; overseeing its’ cleanliness, orderliness and ensuring there is always a sufficient supply of office supplies and stationery

Requirements    

  • Bachelor’s degree in Business Administration or a relevant field with at least 5 years of proven experience providing executive support in a structured organization
  • Membership of ICSAN, CIA is an added advantage
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Very strong interpersonal skills and the ability to build relationships with stakeholders, including Board of Directors, Senior Management Team and external partners
  • Understanding business functions and metrics within the Organization
  • Expert level written and verbal communication skills
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability
  • Able to work within a team as well as alone with little or no supervision
  • High level of personal effectiveness
  • Excellent customer service and interpersonal skills
  • A professional and confident manner
  • Committed and professional in attitude
  • Ability to adapt to and manage change
  • Ability to treat others with respect
  • Upholding quality and continuous improvement
  • A good working Knowledge of the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc. in the preparation of high quality documents on behalf of the CEO

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Beauty Advisor
Reference #: HP/ROAM/18
Location: Lagos
Contract Type: Permanent

Job Functions

  • Administration, Advertising, Advisory, Communications, Inventory, Management, Marketing, Retail, Sales, Strategic Communication.
  • Industries: Admin, Office & Support, Advertising, Bookkeeping, Ecommerce, Fmcg (Fast Moving Consumer Goods Sector), Health / Fitness / Beauty, Pharmaceutical / Medical / Healthcare / Hygiene, Public Relations / Communications / Journalism / Media & Promotions, Retail, Sales, Supply Chain, Telecommunications

Specification

  • Submitting periodic reports as assigned
  • Faithfully discharging all duties according to laid down standard operating procedures (SOP’s) to ensure smooth running of the business
  • Performing any other responsibility as assigned by the Branch Manager
  • Reporting to the Branch Manager/Senior Beauty Advisors
  • Advising customers on the use of grooming, beauty products and accessories
  • Recommending facial, Hair and other body treatments using our specialized products and techniques
  • Carrying out Make-Overs for prospective customers
  • Helping your client improve his or her personal appearance
  • Ensuring adequate inventory control including the use of make – up and other beauty products and accessories
  • Ensuring Excellent merchandising of stock

Requirements    

  • Friendly and matured disposition
  • Good customer satisfaction skills
  • A good working knowledge of Microsoft packages
  • Minimum of 3 years work experience
  • Good interpersonal and communication skills.

Salary
Market Related.

Interested and qualified candidates should:Click here to apply

 

Application Deadline 30th April, 2019.