Vacancies at Ashton and Dave Travels and Holiday Limited

ASHTON & DAVE Travels and Holiday Limited – We seek applications on behalf of our sister company from qualified and suitable candidates for the position below:

 

 

Job Title: Shared Trainer
Location
: Nigeria

Job Details

  • We seek qualified Shared Trainer from a growing offline and online Technological outfit that specializes on Social media.

Responsibilities

  • Planning, design and delivery of Training sessions, including Ad Hoc Training, for both new and existing team members
  • Develop effective induction programs to assure new hires embrace CLIENT culture and understand required potentially lacking cultural context for markets to be supported
  • Monitor and review the progress of trainees through questionnaires and discussions with managers and ensure corrective action when needed
  • Ensure Training Quality through Service Level and Training evaluations/assessments
  • Communicate with diverse audiences (e.g., employees, management, other sites, etc.) to provide information and clarification regarding training programs, actions, policies, procedures and best practices
  • Work closely with the CLIENT Training and Policy Team to assure training content is updated and aligned with CLIENT’s Abuse Standards/Terms of Service
  • Review existing measurement tools, metrics and feedback to gauge the effectiveness of the training
  • Conduct ongoing and thorough analysis of organizational, departmental and individual training needs
  • Ensure that training solutions are designed in a logical, structured and clear manner, reflective of learning objectives and suited to a variety of learning styles
  • Manage participation during training delivery to ensure maximum contribution – test for understanding, observe behavior and alter delivery method if necessary
  • Keep self-updated on Learning & Development Best Practice
  • Evaluate on a regular basis employee skill and knowledge levels relevant to their assigned responsibilities

Qualifications and General Skills

  • Minimum of BSc/HND in any approved university and course, with either NYSC Certificate of Completion or Exception.
  • Minimum of 3 years of experience in a training role in a technical support or client care operation
  • Good knowledge of Quality/Process Improvement techniques
  • High level of energy, drive, enthusiasm, initiative and commitment
  • Excellent communication, consulting, influencing and interpersonal skills.
  • Proven track record of collaborating with cross-functional groups to produce results
  • Passion for ensuring a world class support experience for our community
  • Demonstrated ability to perform well in a rapidly changing environment and across multiple sites/teams.

Remuneration
Very attractive and negotiable.

 

 

Job Title: Support Information Technologies (I/T) Executive
Location:
 Nigeria

Responsibilities

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders

Qualification and General Skills

  • Minimum of B.Sc/HND in any approved university and course, with either NYSC Certificate of Completion or Exception.
  • Completed vocational training in the IT area (IT Specialist / IT System Electronic Technician)
  • At least 2 (3) years professional experience in IT Support
  • Very good knowledge of written and spoken English
  • Very good knowledge of Microsoft Active Directory, user management and workstation management in Active Directory or equivalent products.
  • Very good knowledge of the installation, use and support of Microsoft operating systems (Windows 7 and Windows 10).
  • Very good handling of Microsoft Office, for example Microsoft Outlook
  • Very good analytical and logical thinking and the ability to explain complex problem solutions in an understandable way.
  • Good / Very good knowledge of Microsoft Active Directory, experience in Group Policies in Active Directory or equivalent products.
  • Good / Very good knowledge of Software deployment like Windows Deployment Services, Microsoft SCCM (System Center Configuration Manager) or Ivanti Endpoint Manager (formerly LanDesk Management Suite).
  • Good knowledge of written and spoken German
  • Worked in Telecommunication / Information Technology

Remuneration
Very attractive and negotiable.

 

 

How to Apply
Interested and qualified candidates should send their Resume to: info@innovatumtech.com using the position as the subject of the mail.

 

Application Deadline 18th March, 2019.

Note: Please adhere strictly to the Job Description (JD) requirements. CVs without the required Tourism experience will be discarded.