Alfred & Victoria Associates Recent Job Opportunity-jobsfornaija
Alfred & Victoria Associates Recent Job Opportunity-jobsfornaija

Alfred & Victoria Associates Recent Job Opportunity

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market.

AVA has three major arms which have been streamlined to meet our customer’s needs.

Alfred & Victoria Associates Recent Job Opportunity-jobsfornaija

We are recruiting to fill the position below:



Job Title: Operation and Support Engineer
Location: Lagos

Job Summary & Purpose

  • The SE assists project teams with technical inputs and issues during the Initiation, Planning and Execution phases of project life-cycle. These activities include R & D within the project life-cycle, technical analysis, implementing, testing and rolling-out the ERS solutions.
  • The SE participates in the smooth software transition between development phase and production operation.
  • The SE is accountable for the following systems: RHEL, MySQL server, MariaDB, ERS 360 solution, USSD Gateway, SIGTRAN/SS7 interface.
  • The Operations and Support Engineer is responsible for effective provisioning, installation and configuration, operation and maintenance of the ERS software, hardware and related infrastructure.
  • The SE participates in technical research and development to enable a continuous improvement and innovation within the ERS environment.
  • The SE ensures the ERS software systems, hardware systems and related processes and procedures adhere to organizational values.

Implementation and Provisioning:

  • Install new / upgrade existing ERS servers and configure hardware, peripheral, services settings, storage, networks, databases, etc in accordance with standards and projects / operations requirements.
  • Conduct integrations with Operator’s platforms such as HLR, SMSC, USSD, CS.
  • Maintain and improve installation and configuration procedures.
  • Contribute to maintain systems standards.
  • Research and recommend innovative and when possible automated approaches for Systems deployment.

Operations and Support:

  • Perform daily system monitoring, verifying the integrity and availability of all server resources, systems, reviewing application logs, verifying completion of daily jobs such as backups.
  • Perform daily backups and regular archiving and purging if necessary.
  • Perform Level II, III support per requests from various stakeholders. Investigate and troubleshoot incidents reported.
  • Repair and recover from application failures.
  • Coordinate and communicate with impacted stakeholders.


  • Apply patches and upgrades in accordance with Change Management processes in place.
  • Maintain configurations, monitoring tool, capacity planning tool, and other procedures.
  • Perform periodic performance audit and reporting to improve capacity planning.
  • Perform continuous performance tuning and optimizations.


  • Academic Qualification: Bachelor’s degree with a technical major (Computer Science, Engineering, Maths, Physics)
  • Professional Qualification: System Administration / System Engineering Certification in Unix / Linux
  • Experience: 5 to 6 years of experience in administering production systems.

Key skills and competencies:

  • Responsibility for training if necessary and knowledge sharing within the work unit.
  • Communications / interpersonal – ability to interpret and discuss information with others, involving terminologies and concepts that are not familiar to all.
  • Knowledge of the Telecom environment.
  • Solving / Decision Making – The position deals with a variety of problems and the SE should be able to decide which solution is the best.
  • Ability to work under pressure.

Working Conditions / Physical Efforts:

  • Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.
  • Travel required.

Very attractive.



To Apply
Interested and qualified candidates should send their tailored CV to: using the Job Title as subject of the email.


Application Deadline: 13th November, 2019


Note: Any application received after the above time will be automatically rejected.