Invent Alliance Limited Customer Care Officer
Invent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles.
We are recruiting to fill the position below
Job Title: Customer Care Officer (Bakery)
- Ee are currently recruiting for the role of a Customer Care Officer for the bread bakery arm of the company.
- The Customer Care Officer will be primarily responsible for acting as a liaison between customers and the company, assisting with complaints, orders, errors, queries and inquiries from customers.
- Resolve customer complaints via any means necessary.
- Proactively approach customers to educate them about the various bakery products and answer any questions they might have about the bakery products.
- Build strong relationship with customers.
- Interact with customers and get feedback on the various bakery products.
- Relay customer concerns to the company and advice on areas for improvement based on customer complaints.
- Oversee route operational activity such as ordering and distribution, promotional activity and meeting customer expectations.
- Other duties as assigned.
Education and Qualification
- Minimum of HND.
- Minimum of 1 year experience in a similar role.
- Good business acumen.
- Excellent relationship building and people management skills.
Application Closing Date
16th December, 2019.
How to Apply
Interested and qualified candidates should send their CV to: email@example.com clearly indicating the “Job Title” as subject of your mail.
Note: Applicants must be resident within Ajah axis.