Invent Alliance Limited Customer Care Officer-jobsfornaija
Invent Alliance Limited Customer Care Officer-jobsfornaija

Invent Alliance Limited Customer Care Officer

Invent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles.

Invent Alliance Limited Customer Care Officer-jobsfornaija

We are recruiting to fill the position below

Job Title: Customer Care Officer (Bakery)

Location: Lagos

Brief

  • Ee are currently recruiting for the role of a Customer Care Officer for the bread bakery arm of the company.

Summary

  • The Customer Care Officer will be primarily responsible for acting as a liaison between customers and the company, assisting with complaints, orders, errors, queries and inquiries from customers.

Responsibilities

  • Resolve customer complaints via any means necessary.
  • Proactively approach customers to educate them about the various bakery products and answer any questions they might have about the bakery products.
  • Build strong relationship with customers.
  • Interact with customers and get feedback on the various bakery products.
  • Relay customer concerns to the company and advice on areas for improvement based on customer complaints.
  • Oversee route operational activity such as ordering and distribution, promotional activity and meeting customer expectations.
  • Other duties as assigned.

Education and Qualification

  • Minimum of HND.
  • Minimum of 1 year experience in a similar role.

Skills:

  • Good business acumen.
  • Excellent relationship building and people management skills.

Application Closing Date
16th December, 2019.

How to Apply
Interested and qualified candidates should send their CV to: admin@inventallianceco.com clearly indicating the “Job Title” as subject of your mail.

Note: Applicants must be resident within Ajah axis.