Towlab Global Ventures Latest Job Opening  -jobsfornaija

Towlab Global Ventures Latest Job Opening

Towlab Global Ventures is currently recruiting suitably qualified candidates to fill the positions below:

Job Title: Guest Service Agent
Location: Ondo

Responsibilities

  • Greet hotel guests; answer any questions or concerns.
  • Deliver excellent customer service, at all times.
  • Assist in keeping the hotel reception area clean and tidy, at all times.
  • Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
  • Operate computer programs and multi-line phone systems
  • Maintain guest records and book reservations
  • Complete basic cashier and bookkeeping responsibilities
  • Contact necessary staff to solve problems when challenges arise, ensuring guest comfort.
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities.
  • Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
  • Conduct regular security checks throughout the day and report any security issues to line manager.
  • Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.

Requirements and Qualifications

  • High school diploma or equivalent
  • Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting
  • Strong working knowledge of the Microsoft Office Suite and all other relevant computer programs
  • Excellent written and verbal communication skills;
  • Fluent in English
  • Proactive approach to dealing with issues that may arise.
  • Highly organized, able to multitask and prioritize and work under pressure.
  • Single.

 

 

To Apply
Interested and qualified candidates should send their Cover Letter and CV to: towlabsuites@gmail.com The subject should be the position you are applying for

Application Deadline: 24th December, 2019